Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Great product
on January 19, 2017
Posted by: Val R
from AZ, United States
[This review was collected as part of a promotion.] I bought this 2 months and its great, doing what
its suppose to do...
its suppose to do...
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor product
on January 19, 2017
Posted by: Marine0621
from Algonquin, IL, United States
Bought this fridge for the garage and the thing does not get cold. Changed the settings and still nothing. The freezer does not freeze anything but remains cold enough that things don't completely thaw out. The freezer does not go below 32 degrees.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P., Online Outreach Specialist, January 20, 2017
Hi Marine0621. Your particular model refrigerator can be fitted with a garage heater kit which should eliminate this concern for you. We would be happy to assist you in obtaining this part and having it installed. Please contact us at your earliest convenience. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Garage refrigerator
on January 19, 2017
Posted by: Ntturtle
from Mustang, OK, United States
[This review was collected as part of a promotion.] Bought when old refrigerator died in the garage. It is a little smaller than the last one. But does a good job. Love the Black finish on the outside.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Terrible Experienceo
on January 19, 2017
Posted by: Betro66
from West Chester, PA, United States
[This review was collected as part of a promotion.] Would not purchase again and considered returning.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 23, 2017
Thank you for sharing your feedback with us, Betro66. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect second refrigerator
on January 19, 2017
Posted by: Megifl
from Keaton Beach, FL
[This review was collected as part of a promotion.] We live a long way from town... So the extra cost and freeze space are a huge help in saving gas! No more running into town but twice a month that!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
cheaply made
on January 19, 2017
Posted by: pressley
from marathon, florida
The refrigerator makes a chugging sound, not sure if that's normal. The "Frigidaire" emblem fell off the front several days after I got it, just stuck on with sticky stuff, no permanent attachment. The glass shelves are mounted unevenly, big space on one side.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 24, 2017
Hey pressley, thank you for taking a moment to share your refrigerator experience with us. Our emblem is not attached permanently on purpose. The handles may need to be moved to accommodate different installation needs. Please double check the installation of your shelves (page 16 in your Owner’s Manual). Normal operating sounds your refrigerator will exhibit, are addressed on page 18 of your Owner’s Manual. If what you are hearing is not addressed, or you have any questions, please reconnect with us directly for assistance. Please call our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Adequate space in smaller refrigerator
on January 19, 2017
Posted by: Candibarnett
from Cleveland, OH, United States
[This review was collected as part of a promotion.] I bought this refrigerator to replace a monster size fridge and even though it is much smaller, I have adjusted well to its size. I like having a gallon jug of milk in the door. I also like having a separate cold cuts drawer along with the usual two cruisers.
The only thing I would change is the ability to place shelves at more levels. The top shelf is very low and doesn't accommodate items taller than a jelly jar. If you get an automatic ice maker, it greatly reduces the freezer space but I have a stand alone freezer so this was not a problem.
The only thing I would change is the ability to place shelves at more levels. The top shelf is very low and doesn't accommodate items taller than a jelly jar. If you get an automatic ice maker, it greatly reduces the freezer space but I have a stand alone freezer so this was not a problem.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on January 19, 2017
Posted by: Carlh
[This review was collected as part of a promotion.] Bought this as a second fridge for drinks,etc. Keep in the garage and it works great. Keeps cold and frozen even in hot days.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com