Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Secondary Refrigerator
on December 21, 2016
Posted by: King Ron
from Mason Michigan
[This review was collected as part of a promotion.] Excellent purchase for the money. It had more features than I was looking for but now glad to have them.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of Room!
on December 21, 2016
Posted by: Texbirmingham
from Birmingham, AL, United States
[This review was collected as part of a promotion.] We bought this a couple months ago to use in a warehouse office. Everything has been great so far with the exception of the 2 crisper drawers were cracked when we got the fridge. I called Frigidaire and spoke with a very professional customer service rep and within a couple of weeks she had me 2 new drawers free of charge.!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold and great!
on December 21, 2016
Posted by: Kimster56
from California, United States
[This review was collected as part of a promotion.] Bought as a second fridge, love it. Works great. Would recommend
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible
on December 21, 2016
Posted by: JonathanA
from Voorhees Township, NJ, United States
[This review was collected as part of a promotion.] I was told this was a garage ready refrigerator, that is not correct. Under 50 degree's everything in the freezer defrosts! Very unhappy with product.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 10, 2017
JonathanA, I apologize for any frustration or inconvenience this has caused you and your family. I regret any confusion or misinformation. We do not show your refrigerator listed as being garage ready in any of our resources. Page 15 in your Owner’s Manual states “If you install your refrigerator in a garage or other unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55° F.” Upgrading your refrigerator with a Garage Kit (P/N 5303918301) will lower the minimum operating temperature of your unit to 34° F. This kit can be ordered at an additional cost, by calling our Customer Engagement Center at 877-435-3287 or 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the space!
on December 21, 2016
Posted by: Kmlo
from Ontario, OR, United States
[This review was collected as part of a promotion.] My husband and I bought this refrigerator about a month ago. It's a garage refrigerator for extra storage and it's PERFECT for just that! However the freezer portion is not working properly. After speaking with the store we purchased from it's believed to be a simple fix. Other then this slight hick up, it's definitely worth the money.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 21, 2016
Posted by: hessler71
from Appleton, Wi
[This review was collected as part of a promotion.] This isn't the top of the line, but we didn't need that for our "spare" fridge in the basement. It's perfect for all of our overflow needs, especially during the holidays.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 21, 2016
Posted by: Tlp1
from Michigan, United States
The unit works great but it's loud when running. Went back to ABC where we bought it and told them about it. They said they all are loud now: I have friends with other brands and they make little to no noise when running.I would like to have some one contact me about this noise
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lackluster
on December 21, 2016
Posted by: Quan
from Mississippi, United States
[This review was collected as part of a promotion.] Found this frige to be excessively noisy. The edges of the door handles are too sharp for my ageing skin. I accidentally bumped the back of my hand when reaching into and got a scrape. The storage components are made from a very fragile plastic.
It does seem to keep food well though.
It does seem to keep food well though.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 11, 2017
Quan, thank you for sharing your refrigerator experience with us. Oh no, I am sorry to hear that your hand was scraped. I am making a Voice of the Consumer report in your name, concerning the rough edge of your handle and your perception of the quality of the plastic. The feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Your will find normal operating sounds addressed on page 18 of your Owner’s Manual. If what you are hearing is not listed, or you have any questions, please reconnect with us directly by calling our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com