Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Right size for second fridge.
on December 17, 2016
Posted by: David66
from Lake Forest, CA, United States
[This review was collected as part of a promotion.] We needed a second fridge for the garage,after the old one would not keep things cold anymore. The new one keeps everything cold & frozen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent refrigerator
on December 19, 2016
Posted by: Debbie53
from Clark Fork, ID, United States
[This review was collected as part of a promotion.] Pleased overall with our purchase . The only thing that I don't like is that it makes noise every so often.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not completely happy
on December 19, 2016
Posted by: Magmeyers
from Stroudsburg, PA, United States
[This review was collected as part of a promotion.] The refrigerator does not seem to be cold enough even when the thermostat is set on the coldest setting. The freezer seems to be fine.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, December 22, 2016
Hello Magmeyers, thank you for your review. Is your refrigerator located in a garage or basement? If the temperature is 55 degrees or below, the fridge will not need to cycle as much causing the freezer to act as a refrigerator. If you feel that the refrigerator is still not cooling properly, please contact us directly. -Kind Regards, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great so far.
on December 19, 2016
Posted by: WJE1
from Virginia Beach, VA, United States
[This review was collected as part of a promotion.] Had this fridge for a little over a month and no issues. replaced an older, smaller one in the garage used for extra storage.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very loud
on December 20, 2016
Posted by: Dexter1
from Chicago
[This review was collected as part of a promotion.] I bought this in August. It is just ok. A bracket already broke on the meat keeper. I'm disappointed. It's just two adults living here so it's not like it's getting a large amount of use.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 13, 2017
Thank you for sharing your refrigerator experience with us, Dexter1. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on December 21, 2016
Posted by: Missy13
from Beattyville, KY, United States
[This review was collected as part of a promotion.] I am so happy with this product and would recommend it to all my friends.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer space not freezing
on December 21, 2016
Posted by: lwso
from Folsom, CA
[This review was collected as part of a promotion.] Purchased just short of 1 month ago. The freezer simply will not keep things solid. I have it and the frig set on coldest and have been trying various things for the past several weeks. Ice cream bars fall off the stick and are mushy. May be handling a return or service after the holidays.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 10, 2017
Thank you for sharing your refrigerator experience with us, lwso. I am sorry that your freezer is not cold enough to keep things solid. Is your refrigerator located where the ambient temperature gets below 55°? We do not show your refrigerator listed as being garage ready in any of our resources. If you install your refrigerator in a garage or other unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55° F. Upgrading your refrigerator with a Garage Kit (P/N 5303918301) will lower the minimum operating temperature of your unit to 34° F. If this doesn’t apply, or you would like to order this kit at an additional cost, please call our Customer Engagement Center at 877-435-3287 or 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
It is a great size and a good value
on December 21, 2016
Posted by: DJneedednewfrig
from Canton, GA
[This review was collected as part of a promotion.] I really love it. My old frig was no longer working and this one was a great value.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com