Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
3
My new fridge
on June 16, 2016
Posted by: LJ nice and cold
I bought this refrigerator last year around Thanksgiving.
Stays nice and cold but it is no set up easy to stores some of your cold and tall bottles.
Stays nice and cold but it is no set up easy to stores some of your cold and tall bottles.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on June 16, 2016
Posted by: Greg46
from Louisville, CO, United States
I have owned this fridge for about a month and it is exactly what I needed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Greatest Value Ever!!!
on June 17, 2016
Posted by: The Parts Guy
from Gulfport, MS, United States
Got this fridge to replace an aging older one. This refrigerator get the job done at a very good price. I am looking to get another one for the garage. Thank you for such great products at great prices Tim in Gulfport,Ms.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrig
on June 18, 2016
Posted by: Kneece
from DallasTx
This is the best. I usedthis frigto replace one I had in storage for my tenant. Theycan not stop talking about it. Milk is very cold and the ice cream is very hard. Too goodforthe price u can not go wrong!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great buy.
on May 3, 2017
Posted by: Pat johnson
from Oklahoma City, ok
[This review was collected as part of a promotion.] Freezer size is great. Holds more then our side by side. Like being able to see everything easily through the glass shelves. Been a very good purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
1
not 1 of their better refrigerators
on January 6, 2019
Posted by: marcie 22
from tamaqua Pa.
water leaks into refrigerator section at the light area on top shelf.Water runs down back puddling on shelves as it goes making a constant clean-up battle.Sorry we bought this unit.Had several Frigidaire products over the years and never had a problem like this.Store repair man said he could not repair and we had to live with it.Very disappointed with this unit.Shelving also sags under the slightest load.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 8, 2019
Oh no, Marcie 22!
We apologize for your encounter with your refrigerator and would like to investigate your concerns to properly assist you resolve your matters.
At your convenience, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST.
We look forward to speaking with you!
Kindly,
Ciara
We apologize for your encounter with your refrigerator and would like to investigate your concerns to properly assist you resolve your matters.
At your convenience, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST.
We look forward to speaking with you!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Anyone else had door-handle problems?
on March 8, 2019
Posted by: E Larsen
from Kill Devil Hills, NC
Bought this in Oct of 2016. It's in a summer rental unit. We use the unit 1x/month for a weekend in the 9 other months. MAY get used 150 days/year...if that! Door handle flimsy as heck. Just broke! Of course it's not covered under warranty. Poor...really upset with kind of manufacturing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , March 11, 2019
Hello, E Larsen. Thank you for taking the time to share your feedback. We understand your concern. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 830 am-8 pm EST. Kindly, R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
WORST fridge EVER!!!
on July 26, 2020
Posted by: ldudley
I have only had this fridge 3 years and it absolutely SUCKS! The fridge door pops open when the freezer door is closed, the inside components (shelves, drawers,etc.) keep breaking and have to be replaced. I will NEVER by another Frigidaire product again!!!
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 11, 2020
Hello, ldudley!
Thank you for your feedback. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com