Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
3
on November 9, 2016
Posted by: Son from SC
from Gaffney, SC, United States
[This review was collected as part of a promotion.] I bought this back in July to replace and old frig for my Mom. The handle came off in October. However, the manufacture sent her a replacement handle free of charge.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 22, 2016
Thank you for sharing your Mom’s refrigerator experience, Son from SC. So happy that we could be of service and make your mom happy. Welcome to the extended Frigidaire family! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 9, 2016
Posted by: Kjcjmc
from Michigan, United States
[This review was collected as part of a promotion.] Love the way the inside is set up. It is perfect for what I wanted.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great for the garage
on November 9, 2016
Posted by: Bookitty
from Wisconsin, United States
[This review was collected as part of a promotion.] Seems to be fine as an extra frig for drinks and extra fresh fruits and vegetables
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 30, 2016
Bookitty, thank you for choosing to become part of the extended Frigidaire family. So glad that the refrigerator is meeting your needs. Should you have any questions, please reconnect with us directly. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
refrigerator
on November 9, 2016
Posted by: catherine52
from Chicago, IL, United States
[This review was collected as part of a promotion.] I bought this refrigerator a couple months ago and really like it. It was better than I expected. It is just the right size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst refrigerator I have ever owned
on November 9, 2016
Posted by: DebsFrig
[This review was collected as part of a promotion.] This refrigerator chirps, growls, chatters, and clicks constantly. I looked in the owners manual and this is the way this refrigerator is supposed to operate.
WHAT???!!!
In addition, it stopped working within 2 months of being delivered. I lost an entire refrigerator of food which cost me almost $200. The trouble was that the defrosting unit stopped working and had to be replaced. All my food spoiled, butter molded, milk curdled, fruits and vegetable turned soft/molding. I had to throw everything out. Now it won't freeze ice cubes and runs all the time.
WHAT???!!!
In addition, it stopped working within 2 months of being delivered. I lost an entire refrigerator of food which cost me almost $200. The trouble was that the defrosting unit stopped working and had to be replaced. All my food spoiled, butter molded, milk curdled, fruits and vegetable turned soft/molding. I had to throw everything out. Now it won't freeze ice cubes and runs all the time.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, November 22, 2016
Good morning, DebsFrig. I hate to hear about your refrigerator experience. I would like to ask that you to reach out to our care team in hopes you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you can have your full mailing/physical address and phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our and brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on November 9, 2016
Posted by: mech515
from New Eagle, PA, United States
[This review was collected as part of a promotion.] The refrigerator was new in the home I purchased. It runs great. I've had no problems.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
right price
on November 9, 2016
Posted by: sam slick
from PA, United States
[This review was collected as part of a promotion.] fit into the location perfectly because of height restrication
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fit my budget !
on November 9, 2016
Posted by: ecrawford
from Edgewood, NM, United States
[This review was collected as part of a promotion.] I am happy with the product. It looks great and has lots of space inside.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com