Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
glass shelves and vegetable cooler great
on October 14, 2016
Posted by: gerber22
from Washington, United States
[This review was collected as part of a promotion.] I bought this three months ago and glad that i did.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good Value
on October 15, 2016
Posted by: JP at the Lake
from Lake Arrowhead, CA, United States
[This review was collected as part of a promotion.] Good Value for price. I like the way the Refridgerator is designed.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Social Media, October 21, 2016
JP at the Lake, welcome to the Frigidaire family! My favorite feature of your refrigerator is the Store-More gallon door shelf! It really helps with giving you a place for your larger items like a gallon of milk. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 15, 2016
Posted by: tbeach
from Port Richey, FL, United States
[This review was collected as part of a promotion.] It's too soon to tell. I hear a humming sound when the motor gets going. I wonder whether it's supposed to oiled once in a while.
Response from frigidaire.comBy Ruth, Social Media, October 21, 2016
Thank you for choosing to become part of the extended Frigidaire family, tbeach! Modern, high-efficiency compressors operate much faster than older models. They are equipped with low energy consumption fans and compressors. The compressor may have a high-pitched hum or pulsating sound. These refrigerators will run most of the time and only stop when a defrost cycle is needed to thaw ice buildup in the freezer. No oiling is necessary! Pages 19 and 20 addresses the cleaning that is needed to protect your investment. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Works good, looks good, but very LOUD.
on October 15, 2016
Posted by: Mesh
from East Alton, IL 62024, United States
[This review was collected as part of a promotion.] I wish I had known how loud this thing is. I would've bought something else, had I known. When it cycles, it knocks. So much so, that I thought something was broken inside. Well, it's not, and the service man said that the noises were normal. Other than that, it's great. Not a good fridge for the kitchen, or anywhere you don't want excessive noise. Would not purchase again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 25, 2016
Oh no Mesh, I hate to hear of your dissatisfaction with the refrigerator. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team for consideration in future models. Please feel free to reconnect with us directly should you have any other inquiries. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 15, 2016
Posted by: doubled
[This review was collected as part of a promotion.] Hasnt cooled like i thought it should but the repair man said it was because i dont use it enough so i am still checking it out
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice product
on October 15, 2016
Posted by: MommaDetroit
[This review was collected as part of a promotion.] My refrigerator for the most part is excellent however, the handle door came off within 2 weeks and once I contacted the store they said the handle was on back order which leads me to believe that this is a flaw with this product meanwhile it's been a month and I am still waiting on the replacement part
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 27, 2016
Hey MommaDetroit! Thank you for sharing your handle experience. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great medium sized fridge!
on October 15, 2016
Posted by: Katsue4
from Woodville, TX, United States
[This review was collected as part of a promotion.] This refrigerator is used in our camphouse and has performed excellently since installation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Needed repair day 1
on October 15, 2016
Posted by: Zelda
from Seattle, WA, United States
[This review was collected as part of a promotion.] The freezer started dripping water from the to onto the items in the freezer. Was a mess. Had to get repair man out- seal and control unit were bad. Works now, though, but a pain.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 24, 2016
Zelda, thank you sharing your refrigerator experience with us. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. We certainly appreciate your refrigerator purchase and regret that you had to have a service call so soon and unexpectedly. We hope your confidence in Frigidaire has been restored. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com