Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
3
nothing
on August 16, 2016
Posted by: 121212
from Kannapolis, NC, United States
it is okay. Nice size and easy to clean. there it is.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, August 24, 2016
Great review, 121212! We hope that you continue to enjoy for many years. Best Wishes, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on August 16, 2016
Posted by: Cottage Mom
from Northern Michigan
Perfect replacement refrigerator for our cottage. Keeps food cold during the hot and humid summer months. Ample storage for cottage fare and entertaining.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on August 16, 2016
Posted by: Improvement needed
from Bethesda, MD, United States
The refrigerator was delivered July 2, 2016. The man who delivered it did not seal the door properly; he left 1/4 inch open. This was not obvious because the refrigerator sits in a recess and the open seal was not visible. It was fixed by a competent repairman on July 12. A lot of food had to be thrown out.
Problems: 1. The design of the freezer section is unsatisfactory. All of the vents are on the rear wall. These vents should not be blocked. Because of the slope of the freezer floor, food placed in the freezer tends to slide back to the rear of the freezer and block the vents. This means that food placed in the freezer must be arranged so that it does not slide back to the rear wall. A lot of the space that the manufacturer claims to exist in the freezer must be left unoccupied to prevent blockage of the vents.
It is difficult to see what food is in the refrigerator's lower shelves. I have never had this problem with other refrigerators.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, August 24, 2016
We would like to welcome to the Frigidaire family and thank you for sharing your review. Your freezer concerns have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions regarding our products, please don’t hesitate to contact us. -Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great basic frig
on August 16, 2016
Posted by: JD01
from Eugene, OR
I bought this as my back-up refrigerator. It works great so far!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my frig
on August 16, 2016
Posted by: Me 50
from Oregon, United States
I bought this a month ago perfect for my family second one we have owned first one lasted 9 years
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator for a small space.
on August 17, 2016
Posted by: ckin
from Los Angeles, CA
It's been a month since I got the refrigerator and it seems to be working fine. Had a little trouble adjusting the temperature controls but looks like I finally got it right. The freezer is set at the lowest setting and the fridge portion set a little below normal.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 17, 2016
Posted by: Ray_g
from Findlay, OH, United States
We bought this over a month ago, the old one quit. We were limited to the height under a cabinet, would have bought a bigger one, this was the only fit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worse frig I have EVER had
on August 18, 2016
Posted by: Memaisme
from Fort Myers, FL, United States
Bought refrigerator approx 18 months ago and from first day it turn out to be the worse design refrigerator I have ever had and I am 69 years old and many many of them. The way they designed the door storage is awful. Everything falls out of the door. The grates inside are bumpy and my jars, bottles are constantly falling. Freezer design is terrible for a small frig. I understand it is a cheaper model and the only reason I have it is because I am a renter and I had no choice in picking it out. Terrible and you can rest assured that when I have to buy a new one, I will never pick a FRIGIDAIRE product again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2016
Memaisme, we can certainly feel your frustration with the refrigerator. We give information that our consumers share to our design engineers (like the door shelves in your case). Only through feedback can we improve the quality, service and dependability of our product. Please don’t hesitate to reach out to us directly with any questions. Cordially, Ruth
Written by a customer while visiting frigidaire.com