Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
2
Repaired after owned for 2 months
on April 25, 2016
Posted by: family 4
from Allentown, PA, United States
I.have had this for two months and had to use the warranty already.
Of course right after the 30 days to return it to the store was up, I discovered icicles on top of the freezer. I noticed the seal on the freezer door was separating and warm air was getting in. I called and the customer service was terrific. They had the repair man out in about 4 days then had to wait 2 weeks for the parts.(compressor and seal)
Of course right after the 30 days to return it to the store was up, I discovered icicles on top of the freezer. I noticed the seal on the freezer door was separating and warm air was getting in. I called and the customer service was terrific. They had the repair man out in about 4 days then had to wait 2 weeks for the parts.(compressor and seal)
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, May 11, 2016
Hiya, family 4. Happy to hear our Customer Service team provided great customer service for you, while going through this unfortunate issue. I do regret to know your seal was coming undone and your fridge wasn’t cooling properly, but glad the issue has been resolved. Hope you and your family enjoy your new fridge for many years to come! Feel free to reconnect with us for any additional concerns or questions. –Warmest Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
love this fridge
on April 25, 2016
Posted by: pic82
from Indiana, United States
bought a house, they left their fridge. liked the size but it was old. found this one that matched the size but had better features. overall great buy. plenty of places for kids snacks and holds more than enough for a family of four on a nightly basis or when having a party. cost to function on this us hard to beat
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 25, 2016
Posted by: Nanaof5
from Oakmont, PA, United States
Like the new fridge. Especially that we were able to get a quick delivery!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
works great
on April 25, 2016
Posted by: lcarissav2004
from Edinburg, TX, United States
Happy with my fridge! Works great. However bad handle design. Both handles broke already.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
a few good features
on April 25, 2016
Posted by: james168
from Middletown, RI, United States
the freezer is small, but the refrigerator shelves are quite nice as is the door space. this unit broke down after six months of use. I expected more from the first name in refrigerators.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, May 16, 2016
Hey, james168. Thank you for reviewing and rating our refrigerator. I regret to hear the experience you have had so far. Happy to hear our authorized service provider was able to repair your fridge in a timely manner. Your comments are greatly appreciated and fundamental in improving future appliances. Please contact us directly for any further questions or concerns. Thanks again, for being part of the Frigidaire Brand family! –Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Second Fridge
on April 25, 2016
Posted by: CB2016
from Firestone, CO, United States
This was money well spent, perfect for our needs, works great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average
on April 25, 2016
Posted by: Cujobird
Not bad for the price, but we noticed it can be very noisy at times, especially after opening one of the doors, and watch out for the freezer door handle! You may hit your head on it getting something out of the fridge, both my husband and I did. We had to wrap a bow around it to remind us to beware.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
garage ready
on April 25, 2016
Posted by: igor33
from Buffalo Grove, IL, United States
I bought it a month ago.
create refrigerator with basic and nice futures.
create refrigerator with basic and nice futures.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com