Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Perfect Size!
on July 6, 2017
Posted by: Tiinaa
from Kittanning, PA, United States
[This review was collected as part of a promotion.] I bought this as my first fridge moving into my new home. It's the perfect size for my husband,daughter and I. Plus, my daughter loves to hang her pictures on it for me :)
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on July 6, 2017
Posted by: TucsonD
from Tucson, AZ, United States
It's noisy every 30 to 60 minutes 24 hours a dat. I wake up in the night and hear it running
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, July 10, 2017
Hello, TucsonD! I hate to hear that your refrigerator's noise is bothersome to you. Please review page 18 of the following manual to compare the noise to those that are considered normal.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555602en.pdf
Additionally, newer refrigerators have energy efficient compressors. You will notice they run more often, but use less energy. If you still need additional assistance, feel free to reach out to us directly. ~ Brandi
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555602en.pdf
Additionally, newer refrigerators have energy efficient compressors. You will notice they run more often, but use less energy. If you still need additional assistance, feel free to reach out to us directly. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
1
bad choice
on July 9, 2017
Posted by: adamT
from lansing, mi
[This review was collected as part of a promotion.] bought this a few months ago. this fridge is loud and mine makes rattling noises like its about to break down every so often. worst appliance ive ever owned.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 12, 2017
Oh gosh! I am dismayed to hear how displeased you are with your refrigerator, adamT. The normal sounds your refrigerator will exhibit are listed on page 18 in your Owner’s Manual. If what you are hearing is not addressed, or you have any questions, please do not hesitate to reconnect with us for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Made in U.S.A.
on July 13, 2017
Posted by: jgraves20
from North Babylon, NY, United States
[This review was collected as part of a promotion.] I'm very happy with my purchase, and very happy to have an American made product. Good quality for the price. The thing I don't like is the drawers the plastic is very cheaply made and not sure how long it will last. I wish the plastic was a lot more durable.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great design, features & value
on July 16, 2017
Posted by: surferdg
from Trumbull, CT, United States
[This review was collected as part of a promotion.] My parents needed a new fridge and this was perfect for them! Open design allows easy access and you can clearly see what you have. Plenty of door storage space. Quiet operation. Good value.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
New refrigerator broke in two weeks
on July 17, 2017
Posted by: Robert P
from Marietta GA
[This review was collected as part of a promotion.] Broke after two weeks and took two service calls to fix. Lost over $200.00 in food
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, July 19, 2017
Oh no, Robert P! I hate to hear that you had so much trouble with your refrigerator. I can certainly understand the frustration that must have caused. Please be on the lookout for an email from me. While food loss is not covered by warranty, I do understand the inconvenience this has caused and would like to see how I may help you. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaks water.
on July 21, 2017
Posted by: menseskiller
[This review was collected as part of a promotion.] I have had this refrigerator for two years. It leaks water inside the fridge. Yesterday the handle broke in half as I opened the door. I weigh 140 lbs. There does not appear to be a "part" section on this site. Not good.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 24, 2017
Oh no Menseskiller! I hate that you have experienced any matters with your refrigerator. So that we are able to gain more insight to assist you properly, we would like for you to contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
It stinks
on August 1, 2017
Posted by: Mother superior
from Sewell nj
Delivered July 10th after three repair services Still doesn't work!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, August 3, 2017
Oh no, Mother superior! We would like the opportunity to further evaluate your situation. Can you please describe the concern(s) you're experiencing? With this information, we will be able to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com