Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Don't Buy This Unit
on September 12, 2016
Posted by: hank1
from Jacksonville, FL, United States
This unit runs sll the time. If you just open the door and close the unit runs again if the unit stopped at all.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, September 14, 2016
Thank you for sharing your feedback, hank1. Is the refrigerator cooling properly? You may also find that lowering the temperature to a warmer setting may reduce the compressor for running longer than normal. Should you still feel that service is needed, please contact us directly at 1-888-203-1389 for further assistance. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size and performance
on September 24, 2016
Posted by: JuliT
from Georgia, United States
[This review was collected as part of a promotion.] We received this as a housewarming gift 1 month ago. It's our extra refrigerator that has great built in organizer drawers and shelves. It has just enough space inside, and is easy to clean... which is what I need with a family of 5.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
with some struggle, found a good one.
on October 3, 2016
Posted by: 1jonboy
from Indiana, United States
[This review was collected as part of a promotion.] first fridge delivered to us had a main connection unplugged by the motor and the fridge and freezer fill up with water and nearly flooded our kitchen.
After receiving the 2nd fridge, the fridge door seal would not seal and had to replace the fridge a 3rd time. 3rd time was a charm.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Simple but perfect
on October 24, 2016
Posted by: Brianfoxhollow
from Oregon, United States
[This review was collected as part of a promotion.] It's plain and simple, has all the features a frig needs, lunch meat drawer,butter dish,large milk area in the door, a little noisy but not bad. Large enough for family of 3.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst ever!
on November 3, 2016
Posted by: unhappyold guy
from Great Falls, MT
Bought frig, brought it home and it would not chill properly. Took it back and got another one. Same thing happened. The freezer does not keep ice cream frozen. This one at least does not let it melt. It just keeps it soft and barely frozen. I live 60 miles from the store so this was not an easy task.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 16, 2016
Hey unhappyold guy, so sorry to hear about your ice cream experience with your refrigerator. Ice cream composition plays a role in its tendency to freeze; ice creams with higher water content may freeze at warmer temperatures than those with higher fat and sugar content. I would suggest storing your frozen goodies in the rear of the freezer compartment on the bottom (cold air sinks) where there is less air flow. If you have any questions please reconnect with us directly at our Customer Engagement Center at 706-860-4110 or 888-203-1389. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 8am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
OK so far
on November 18, 2016
Posted by: tj4126
from Boston, MA, United States
Bought as a second/back-up fridge in the basement. Hasn't encountered any problems yet
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, December 5, 2016
Hey tj4126, thank you for taking the time to share your thoughts with us. We certainly hope that you will continue to enjoy your refrigerator for many years. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mixed results
on November 19, 2016
Posted by: Onabidget
[This review was collected as part of a promotion.] The fridge is working fine, easy to clean, holds a lot. Downside- the handle has already broken off. I got a replacement (covered) for free-the warranty had not yet expired. Anyway, it's basic and it's affordable.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very happy with purchase
on November 28, 2016
Posted by: MrsWhite
from Chickamauga, GA, United States
[This review was collected as part of a promotion.] The unit was at the price point I needed it to be at. The choice to purchase Frigidaire was a good one. The unit works well and I am pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com