Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Great appliance for the price and our intended use
on June 16, 2016
Posted by: Leffty
from Chicago, IL, United States
We wanted a reliable 2nd refrigerator for home (basement). This unit was a great match of price and features
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
room room room and more room
on July 1, 2016
Posted by: speedaroo64
from Lansing, MI, United States
I bought this frig. 3 mo. ago so glade I did I love it!!!!!!!!!!!!! lots of room for big cook outs that I have almost every week end love it love it love it !!!!!!!! did I say I love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quit cooling after weeks.
on July 14, 2016
Posted by: Krcsr1
from Dallas, TX
I had this unit for 2 weeks when it stopped cooling. Took the repair service 3 more days to get to the house.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 4, 2016
Hey Krcsr1, I hate to hear that your new refrigerator was not cooling well. I noticed that you had a service call completed on 6/23/16. I hope your refrigerator has been restored and you are once again happy with your refrigerator. If you have any further need of assistance, please contact us directly. Respectfully, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not coolling
on July 15, 2016
Posted by: cemc
from Alexandria, VA, United States
We bought this a month ago for a rental unit only to find out today from the agent that it is no longer cooling. On top of that, both of the appliance repair companies that Frigidaire recommended couldn't come for at least two weeks. Not the repair companies' faults, but not acceptable when you're without a refrigerator. Now we'll most likely need to fight with Frigidaire to get reimbursed.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not the best choice for me
on July 22, 2016
Posted by: Peaches2
from Schaumburg, IL, United States
Has smaller freezer space than my old 14 cu. ft. Makes funny noises (knocks, gurgles, hisses). Inconvenient freezer control.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 15, 2016
Hey Peaches2-thank you for taking the time to share your refrigerator experience. After reviewing your account, I see that Service Maintenance Appliance was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions or concerns. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Would never buy this again
on July 23, 2016
Posted by: yogamama22
from Fairhaven, MA, United States
I was limited to the size of the refrigerator I needed and this one fit the size bill. But it is deeper than I need it to be and less wide. The bars on the side of the door are too low to keep things from falling out and the vegetable drawers are cheap and look like they are going to crack any minutes. The shelves do not go all the way to the back, so anything at the back of the fridge fall on its side or falls to the shelf below. When I open the freezer there are icicles on the door and on the top of the freezer section. I would
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, August 12, 2016
Hey yogamama22, thank you for taking the time to share your valuable thoughts with us. Your suggestions have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions or concerns regarding our products please don’t hesitate to contact us. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good second refrigerator for garage
on August 21, 2016
Posted by: Grandma Janet
from San Diego, CA, United States
I purchase this refrigerator about a 2 months ago. It works fine for me since it was affordable and I am single and live alone. However, there are times when I hear clicking noises in it. I feel that it could be more quiet when it is running. It keeps my food cool and that is what I am after. It does not have any other special features like an ice maker but that is not something I want. It appears to be the type of refrigerator someone may want in there garage to store extra food items and drinks.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 26, 2016
Hi Grandma Janet, we are glad to hear that your new refrigerator is working well for you and your needs. Please do not hesitate to contact us directly if you should have any questions. Best wishes, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great for the price
on August 23, 2016
Posted by: thelvey
from Westminster, CA, United States
This is actually the second Frigidaire of this model I have owned. It serves my purpose, as I only need a small 'fridge for two people. No frills, no icemaker, no problem. It does make some funny noises though.....
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com