Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Does not get cold enough
on December 10, 2015
Posted by: DOBILL
I ordered this refrigerator in October and after 30 days and a service visit the unit would not maintain a temperature below 40 deg F in the refrigerator and would not get to 0 deg in the ice box. I had it replaced with a new unit and it is doing the exact same thing. 40 deg is border line unsafe for food storage.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, January 6, 2016
Hi DOBILL. We appreciate you taking the time to provide a quick review of your experience with your recent purchase. We do apologize for the inconvenience and would be happy to provide assistance if this has not already been resolved for you. If not, please contact us directly. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken Door Handle
on December 10, 2015
Posted by: jan p
from Edmond, OK, United States
We bought the refrigerator in September and within two months an inside door shelf guard and the outside door handle had broken off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, January 6, 2016
Hi Jan P. We deeply regret to hear that you have experienced these concerns so soon after your purchase. We would certainly be happy to assist you with replacing these parts if you would not mind contacting us directly. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 10, 2015
Posted by: I said no
A few days after installation I realized there was a problem with an air leak in the freezer due to ice accumulation. I called and a service representative came out, recognized the situation and said he saw this fault with this model several times. The right hand corner upper joint bulged out a bit and the clip for appearance was adding to the problem. He pounded down the corner and then caulked the entire area resolving the problem, but it is unsightly - the caulking and the lack of cover clip which could not be put back due to still causing a bulge. I am also concerned how it is going to look over time. In addition when I first received the unit the motor was almost silent but now produces a whine which seems to be getting louder! It is no long a quiet unit. So - I Iike the refrigerator, but along with the previously stated problems,am disappointed to not receive ice trays, and the butter compartment makes the space directly below basically unusable - which is to bad because I have a right hand opening.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge for the price
on December 10, 2015
Posted by: JoanieH
from Media, Pa
we replaced an old, outdated fridge with this new Frigidaire, we love it, so spacious, easy to arrange and store the food, quiet and efficient!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Needed a second fridge
on December 10, 2015
Posted by: Rowland
from Arkansas, United States
certainly helps to store what won't go in the other (main) fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
All the bells and whistles you need.
on December 10, 2015
Posted by: Handy randy 46
from Columbia, MO, United States
I own a lot of rental property this is the third frigidaire refrigerator I've put in the last 3 years . The renters say there great and so I put this one in my cabin and i'am very happy .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
My fridge
on December 10, 2015
Posted by: Pat8
from Saginaw, MI, United States
It was this year & I just love my fridge u should go check it out
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good replacement.
on December 10, 2015
Posted by: Beas
from Florida, United States
So far so good. Looks good and works well. It's also very quiet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com