Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Simple and effective
on October 15, 2015
Posted by: MsMyra
from Florida Panhandle
If you are looking for a simple refrigerator, this one is great. It isn't fancy, and it doesn't have all the extras, but it works very well. We did have an issue at about 7 months in with a temperature control going out, but a call to Frigidaire got a warrantied repair to fix it at no cost. Our household is 2 adults and 2 children under 10 years old. This unit serves us well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
not entirely happy
on October 15, 2015
Posted by: jacko
from Tampa FL
this is the only fridge I've ever owned that needs to be manually closed, consequently it stays open alot. Every other fridge closes itself.....just let it go and it closes....not this one. It's very interesting that when it stays open a beeping alarm starts, but it's not loud enough, only if your still in the kitchen. If it was properly designed there would be no need for an alarm. It's also very loud !!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 18, 2015
Hello, jacko! First, allow me to thank you for purchasing our appliances and choosing the Frigidaire Brand for your family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. In reviewing, your model FFTR1821QW, I recommend checking the level of the refrigerator, in some cases, an uneven floor or doors can affect the opening or closing of a refrigerator. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly.–Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on October 15, 2015
Posted by: Stacey1
from Florida, United States
We had a broken fridge and this fridge is way over due. Brand new and quite running.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaking and breaking
on October 15, 2015
Posted by: Rancho
from San Diego, CA, United States
We have bought 30 for our apartment complex and 7 of them have been broken or leaking within 3 months of purchase. manufacturer defects & low quality. Customer service for warranty has been good.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 20, 2015
Hiya, Rancho! Thank you for your recent business with us and for the continuing support of the Frigidaire brand. We appreciate the feedback you have provided. Please give us a call directly, if we can be of any assistance. Thanks again for your time and feedback. –Kindest Regards
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not bad
on October 15, 2015
Posted by: Mike R
from Chicago Ridge, IL, United States
Have it for about 6 months. Serviced once due to being iced up. When closing refrigerator door freezer door opens up a little. Which was the cause of it getting iced up. Otherwise a good refrigerator.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 21, 2015
Hi, Mike R! Thank you for your feedback on your Frigidaire Top Freezer Refrigerator. We appreciate your comments and time. I'm happy to hear our Authorized Service Providers were able to resolve your frost build up issue. If you have any additional issues or concerns, please give us a call directly.–Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor appliance
on October 15, 2015
Posted by: Dukelady62
from Hickory, NC, United States
Runs very loud, products fall out of door shelves.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , On, October 21, 2015
Hello, Dukelady62! With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. We appreciate your comments and the continuing support of our Frigidaire Brand. – Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
5
great appliance
on October 15, 2015
Posted by: ndkid
from NewWaterford Ohio.
This appliance works perfectly.couldn't be happier with it. Our old fridge was 18 years old and we are saving a bunch on our electric bill.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge at a great price !
on October 15, 2015
Posted by: jlamom
from Forest Hill, MD, United States
Needed to replace old fridge in garage and Frigidaire was the only brand that had models that are made to go in the garage. Inside are glass shelves , produce drawers w/temp control and excellent door shelf storage! With all these awesome features the price was still less than other brands without these features.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com