Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Warning!
on October 23, 2015
Posted by: Lemon
from Princeton, NJ, United States
I bought this piece of junk seven months ago and water has leaked from the freezer compartment into the main part of the refrigerator from day one. I have to keep a pot on the first shelf to catch the water. Under the warranty, I have had two different repair companies and at least a dozen different technicians try to stop the leak with different replacement parts and fixes recommended by the manufacturer. All to no avail. And the leak goes on.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 2, 2015
Hello there, Lemon! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate you sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Disappointed
on November 15, 2015
Posted by: Pam5
from Quincy IL
The frig was smaller than I had had, which I guess is my fault, but I thought since it's only me, it would be ok. The features which are deceptively small are the fruit and veg drawers. The back of the drawers are slanted so they are REALLY small. I end up with half of my veggies outside the drawers. It's also noisy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space.
on November 16, 2015
Posted by: Floj
from Asheboro nc
The refrigerator I purchased would not keep foods frozen in the freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible ice maker!
on November 16, 2015
Posted by: pmcperry
from Pueblo West ,co
This is the worse refridgerator I have owned The freezer has to be turned up all the way. The ice maker is a piece of junk. It makes 24-32 cubes in a 24 hour period. there is only myself and wife and it doesn't even come close to supplying us with ice. I had the ice maker replaced after about 5 weeks and the new one is no better.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 15, 2015
Hi there, pmcperry! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
works well
on November 20, 2015
Posted by: Lisaj2
from Pocatello, ID, United States
We like it fine with our only complaint is that it is very noise producing when it is running.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on November 24, 2015
Posted by: CarolK
from Sacramento, CA
I purchased my refrigerator in September 2015. I had a repairman out in October and again in November to fix a bad seal on the freezer door. I will not buy another Frigidare appliance. I'm nervous every time I open the door that I will find everything in the freezer melted.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 23, 2015
Hiya, CarolK! Thank you for your time and purchasing our Frigidaire Top Freezer Refrigerator. I want to personally thank you for sharing your experiences with our refrigerator. Your comments are greatly appreciated and fundamental in improving our quality and design. I am happy to hear our authorized service providers were able to get your refrigerator back into optimal performance. Please reconnect with us directly for any further assistance. Thanks again, for choosing the Frigidaire Brand family. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on November 24, 2015
Posted by: Deyan
from Rochester Hills, MI, United States
The fridge is great so far. It is a little louder than similar fridges by other brands, but it is because it has a dual compressor. Also, I have to keep the temperature at lower setting to maintain 40 degrees. However, the fridge is solid, durable and well made. I have bought Frigidaire appliances before and I am very pleased with the durability of their products.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Price is right
on November 24, 2015
Posted by: Leary Camp
from Beddington, Maine, United States
We like the look of the fridge and it's quiet. The handle attachment wasn't the easiest, but we managed. My only complaint is the meat drawer handle. It is hard to see & we tend to pull the entire shelf that it is held on by, rather than the drawer itself.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com