Customer reviews from lg.com
LG - Door-in-Door 23.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.1
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
50
4 Stars
21
3 Stars
7
2 Stars
7
1 Star
6
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for LG - Door-in-Door 23.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Repair call
on December 11, 2020
Posted by: Anonymous
from Lynnwood,WA
[This review was collected as part of a promotion.] LG came for Door Lock repair. It was very smooth and pleasant dealing. No hassles.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Beautiful fridge
on December 12, 2020
Posted by: KCASp
from Boise, ID
[This review was collected as part of a promotion.] This fridge has fantastic features. I wish it had more door space for condiments. That’s why it got a 4.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Love My LG Refrigerator
on December 27, 2020
Posted by: YoYo Brown
from Marietta, GA
[This review was collected as part of a promotion.] I bought my Lg Refrigerator 3 doors about 6 months ago. I absolutely love it, my is a little forgetful ans at times have left the door ajar but the little light beep reminds him to check and close. Also the drink door allow him to see and get the dinks he wants. Its a beautiful Refrigerator and its adds more beautiful to my new kitchen.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ginger19
from Knoxville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the door within the door feature, on my LG refrigerator, for storing milk, juice, bottled water, etc., and I can also store very wide items with the functionality of the French doors. The design is a win/win for me.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: RaelFS61
from Buffalo New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always purchased LG TVs and when we were looking for new appliances we wanted a name we trusted so we went with LG. It was a great decision. In a time when products are disposable, these products were made to last. Our fridge has all the features we wanted. We never had a three door but we like it so much, I doubt we would use anything else. Thanks LG
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joe lefty
from Beverly nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have this unit for the last 5 years and I’m very happy with it
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Good look,no fix for problem
on February 5, 2022
Posted by: DJ Singh
from Ontario,Canada
[This review was collected as part of a promotion.] I bought this fridge in November 2017,The water dispenser is very slow,After few months of buying ice Dispenser stop working,However I fixed it then after watching many You tube videos,Now since last week ice maker stop working,I tried like last time.Today I find all frozen food thawed and I had to throw away bags of frozen food,Ice creams and frozen fruits.I don’t like to waste food.I spent 3-4 hours clean the freezer.LG broke my heart.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, February 7, 2022
DJ I see that you are from Ontario, Canada. To get support for your ice maker please reach out to: https://www.lg.com/ca_en/support/contactus. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
3
Ice maker sucks
on February 12, 2022
Posted by: LuckySteve
Bought frig. 4 to 5 years ago, frig. works great however I can't say that for the side door ice maker. I just purchased my 4th one, they keep breaking! It starts with a gear making a clicking noise not long after that few to little ice then none all it does is make a clicking sound like a gear stripped out. The first one was under warranty where a certified mechanic installed, then the others I had to purchase and pay for a certified mechanic to install.
No, I would not recommend this to a friend.
Response from lg.comBy Jennifer, Social Media, February 14, 2022
Steve we would like to learn more from you regarding the repeated issue you are describing. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of the issue so that we can investigate. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jennifer
Written by a customer while visiting lg.com