Customer reviews from whirlpool.com
Whirlpool - 2.3 Cu. Ft. 11-Cycle Washer - White
Average customer rating
3.5
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
147
4 Stars
57
3 Stars
19
2 Stars
18
1 Star
80
66%of customers recommend this product.
(
206 out of
312)
Customer Reviews for Whirlpool - 2.3 Cu. Ft. 11-Cycle Washer - White
Customer Rating
1
WORSE PURCHASE
on January 5, 2017
Posted by: Jenise
from New Yorl
This is the worse washing machine ever. Do not purchase. Since I purchased the washer, I have had numerous issues, water not draining, not spinning, etc.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
2 Years Old and Stopped Working
on June 19, 2017
Posted by: Anonymous
from Phoenix, AZ
We bought this unit (along with the dryer) 2 years ago. Last month, the spin cycle stopped working, clothes were soaked, and tub would not drain. We've had repair techs out twice who got it working again. The third time, it's now a $500 fix for new pump as apparently that is the problem. I've had washing machines for 15 years with no issues. What gives!?! I am stuck having to buy the same unit as it is compatible with the Whirlpool dryer bought at the same time that (knock on wood) is working fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on June 1, 2017
Posted by: Anonymous
from Ontario
Less than two years old and it won't spin. Clothes are always doping wet, not matter the setting. Even the technician couldn't fix it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible
on July 21, 2017
Posted by: Anonymous
from Weston, FL
[This review was collected as part of a promotion.] The worst washer I have ever had, it takes so long to start or even sometimes it NEVER starts. I thought it was something wrong with the installation and it's been replaced three times and still the same problem. Instructions state that it takes one minute after pressing and holding the Start buttom but it can pass 1, 2, 3 or 4 minutes and nothing happens!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice when it worked properly
on January 10, 2017
Posted by: Anonymous
from Clearwater, FL
On 9/16/2015 we purchased a Whirlpool Model# WFC7500VW2 compact washer, Serial# CD52922193. Recently we began having a problem with the washer not going into fast spin at the end of the spin cycle. This leaves the clothes extremely wet. We did not get an error code. At first I would adjust the load and place it in the "Drain / Spin" cycle and it would complete the fast spin cycle. It has gotten worse, the last 3 times I adjusted the load and placed it in the "Drain / Spin" cycle and it would NOT complete the fast spin cycle. Then I removed all clothing, placed it in the "Drain / Spin" cycle and it still would NOT complete the fast spin cycle.I have checked the brochure to see if the washer has a lint trap and could not find one. I was thinking this could be clogged and causing the problem.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Major problems after less than 3 months of use
on July 19, 2017
Posted by: Anonymous
from Tyler, TX
[This review was collected as part of a promotion.] Very disappointed with this product. After not even three months of use, it continued to have an error message and an inability to drain. Clothes were ruined. It was extremely loud
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Won't spin after only two years. STAY CLEAR!
on June 1, 2017
Posted by: Anonymous
from Ottawa, Ontario
Like every other review of this product, our machine won't spin and leaves clothing soaking. We've only had this machine for two years! I'll be leaving feed on every forum I can find. We are so beyond disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
More clever than its ancestor, but just as reliable
on October 2, 2014
Posted by: Familore
from Undisclosed
I previously owned a 2010 model of this washer, and wanted the same washer when I moved from Portland to Seattle. But this latest model, while identical dimensions, has some terrific new features. The controls are more clearly marked (e.g.,slots for detergent, softener and bleach), and there are more setting options. I especially appreciate the "time remaining" feature, as I have to plan hot water usage in my small condo. My utility closet is only 36"w x 34"d, but the matching stacked washer-dryer units leave space for brooms and other cleaning supplies. I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com