Customer reviews from newair.com
NewAir - 10,000 BTU Portable Air Conditioner - White
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
17
3 Stars
1
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
40 out of
44)
Customer Reviews for NewAir - 10,000 BTU Portable Air Conditioner - White
Customer Rating
4
Kool Hot NYC Apartment
on July 7, 2019
Posted by: Celinda
from Bronx, NY
So far so good! Cools the living room and or the bedroom well.
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting newair.com
Customer Rating
5
This air conditioner is a great value
on June 19, 2012
Posted by: Tavis
from Undisclosed
The NewAir AC-10100E 10,000 BTU Portable Air Conditioner is a great value for its features. The portable air conditioner is a breeze to install, has great features, cools well, and is extremely easy to move around from room to room. The window installation kit comes with an extra long hose and an easy to install window kit. All in all, this makes for a very portable air conditioner. It certainly is a great value for the price.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
Tubing is a concern, but working well so far
on September 15, 2019
Posted by: SS52
from Silver Spring, MD
I had to cut the window piece down to fit my window because it is horizontal, not vertical, but seems to be working well so far. Cools the room quickly and noise level is very good. I am a bit concerned about the tubing because the placement of the unit requires the tube to bend slightly and the instructions were explicit about not having any bends to the tube. I am hoping my modifications are successful. It was a great price for a unit this powerful.
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Very happy with the New Air Portable AC
on June 4, 2012
Posted by: LadyBlue
from Undisclosed
My husband and I are so pleased with the unit. We live in the San Joaquin Valley in California where temperatures are usually 100+ in the summer. We bought this unit so that we can sleep comfortably in our room without running the entire house air conditioner all night. So far, it works great and we love it.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
Great For Enclosed Rooms
on July 22, 2018
Posted by: Pineda's
from Des Moines. IA
It works very well for our large bedroom when door is closed. We have dogs so the filter gets cleaned once a week otherwise it doesn't work well. I would however recommend it to anyone who is considering purchasing. A bit bulky with the large hose but ideal for fast cooling.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Overall A-
on January 21, 2012
Posted by: Gebe
from Venice, Los Angeles, CA, USA
The only negative with this unit is the extendable window kit is too short. I have a temporary fix but need to find a solution which is more secure. It cools great and was simple to set up.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
So far so good
on January 17, 2013
Posted by: Becky1948
from Vermont
It isn't hot enough to know if this unit cools efficiently. So far, though, I like it a lot. Well packed, came fast and easy to install I thought. It sits there purring rather unintrusively in my small apartment. I THINK one of the functions is to bring in outside air in the ventilation mode...so I like that...if indeed that is happening....the manual isn't very clear on the issue.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
This unit has performed very well.
on March 31, 2018
Posted by: fred
from SC
Our house is about 150 years old and this unit is just right for producing supplimental cooling in an upstairs bedroom.
I would recommend this to a friend!
Written by a customer while visiting newair.com