Customer reviews from newair.com
NewAir - 10,000 BTU Portable Air Conditioner - White
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
17
3 Stars
1
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
40 out of
44)
Customer Reviews for NewAir - 10,000 BTU Portable Air Conditioner - White
Customer Rating
5
Great AC
on August 13, 2019
Posted by: Fish
from Undisclosed
I bought a silver and black one about 8+ years ago and still use it today. So we bought the newer one and we are very pleased with it. I love the slim design. Great AC
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for posting a review on your NewAir product!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product!
Written by a customer while visiting newair.com
Posted by: sowtheland
from Asheville, nc
Verified Purchase:Yes
I like the look of this unit. We live very minimally and i like the minimal look it has. It is simple to use. the ease of moving it from room to room is really great too!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Portable AC
on August 25, 2019
Posted by: pama
from Undisclosed
This is a great room air conditioner. Cools the room down quickly. On cooler days, I can still open the window and the exhaust pipe stays in place and then shut it again for next hot day.
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Great product for our needs
on June 21, 2018
Posted by: Todd
from Astoria, Oregon
We bought this to use on the few warm days we have on the oregon coast. Have an open floor plan LR/DR/Kitchen space that this works well to keep comfortable. In a bedroom, keeps it very cool. It is a little heavy and we have to move it up and down stairs. Main challenge is the window application as we have tall vertical windows. Not the units issue though. Little noise but not nearly the hum and buzz of old window units. I would recommend this for limited size application
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
Perfect for a small upstairs room
on April 9, 2018
Posted by: Shouper
from Seattle
Works well and cools whole room, but plastic window installation pieces are cheap and don't stay in place. I must apply tape or they slip out taking the warm evacuation hose with it.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
great piece of equipment
on July 7, 2014
Posted by: michelle
from Undisclosed
excellent piece for the house cools a room efficiently, and was exactly what I needed for the purpose I had.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Cool as a Cucumber
on January 18, 2012
Posted by: Cool T
from Burtonsville, MD
Disappointd below should slightly screw the grooves on the exhaust portion into the unit. Nothing comes apart when that's done. As for me, I have no complaints and love my cool bedroom. First bought the unit because I needed a new HVAC and was pretty sure my homeowners association would fire a letter off to me if I installed a window unit temporarily. After this experience, I'm thinking of using more than one unit in my next house and skipping the whole house air conditioning with its shutes and leaks altogether. So glad a friend recommended this and I found Air and Water on my own.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Posted by: Jay Smiles
from Undisclosed
Verified Purchase:Yes
I've had my New Air Portable Air Conditioner for almost 4 years...it is definitely worth its weight in gold! I've never had a single issue with my unit and its still going strong to this day! This is one investment I'm glad I made!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for posting your comments in regards to your AC-10100E. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your AC-10100E. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting newair.com