Customer reviews from Newair
NewAir - 32-Bottle Dual Zone Wine Cooler - Black
Average customer rating
4.6
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
27
4 Stars
12
3 Stars
0
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
36 out of
37)
Customer Reviews for NewAir - 32-Bottle Dual Zone Wine Cooler - Black
Customer Rating
5
Love this Cooler!!!
on October 13, 2015
Posted by: Pam
from Orange Park, FL
Verified Purchase:No
We have had this wine cooler for just under 3 years and love that it is so quiet. Our first unit actually was delivered damaged and Air &Water immediately shipped out a new unit and picked up the first one - no problem! We purchased the extended 3 year warranty and with just a few weeks left in the warranty our LED display started to not display the temperature numbers completely. I called customer service and spoke with Tracy T. She was SO helpful and quickly took care of the problem - sending new parts out for us to replace the LED panel - we only paid shipping. Air &Water Customer service stands behind their products and provides very fast responses to any issues. We even recommended to our brother-in-law to purchase this wine cooler from them a year ago.....he did and loves his! Would most definitely purchase from Air & Water again and highly recommend the NewAir AW-320 ED wine cooler.
Pros: Adjustable Shelving, Attractive, Energy Efficient, Precise Temperature, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Dng1020
from Clearwater, FL, USA
Verified Purchase:Yes
Got it as a gift for my husband and he loves it. It fit a lot if bottles but doesn't take up much space, nice led lights, touch screen and most importantly it's quiet.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Dng1020
from Undisclosed
Verified Purchase:Yes
Got it as a gift for my husband and he loves it. It fit a lot if bottles but doesn't take up much space, nice led lights, touch screen and most importantly it's quiet.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Looks good runs quite
on February 4, 2019
Posted by: Vicsin007
from Little Rock Ar
Gender:Female
Looks great and runs very quite. No complaints at this point. Love the duel zone. I use it for wine and to store my liqueur that I keep chilled.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 6, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
4
Beautiful
on February 6, 2019
Posted by: Chey
from Seattle, WA
Gender:Female
I’ve been wanting a wine fridge for years and after a lot of research I purchased the NewAir 32 bottle Dual Zone. It is beautiful and almost everytbing I wanted. I wish the racks were spaced out just a tad more because it’s very hard to fit bottles of champagne in the fridge unless they are on the top or bottom racks. Also, temperature doesn’t always stay to what you set it; goes up a degree or two.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 8, 2019
Thank you for the 4-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: kharr
Verified Purchase:Yes
great wine chiller. i got this to replace a 7 year old thermoelectric wine chiller that had died. This chiller is extremely quiet when it reaches temp!
Response from NewairBy NewAir, Customer Service, July 14, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Excellent product and great customer service.
on April 8, 2020
Posted by: DPS 460
from Knoxville, Tn
I have had this wine cooler since June 2019. Have only had a minor issue with the temperature which Customer Service Rep Elizabeth helped me through the diagnostic process. I was impressed with Elizabeth's knowledge and courteous. The temperature is now back to normal.
Response from NewairBy NewAir, Customer Service, April 9, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Service
on June 25, 2020
Posted by: Classic
from Atlanta, GA
I bought this unit 8 years ago and it was working fine until a recent power surge took out the power control board. The phone rep helped me through the process of ordering the new parts and even installation instructions!
Response from NewairBy NewAir, Customer Service, June 26, 2020
Thank you for the 5-star review and for posting your comments in regards to this product AW-320ED. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair