Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.5
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
126
4 Stars
35
3 Stars
3
2 Stars
4
1 Star
10
92%of customers recommend this product.
(
100 out of
109)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
AMAZING QUALITY!
on April 25, 2019
Posted by: JLWTL
Gender:Male
The build quality is fantastic and the portability is incredible! We received the product fast and the setup was what I was concerned about but once I looked at the directions my mind was at ease! I had it up and running within 10 minutes! I cranked it up to the highest setting and my room was cooled within a minute or two! It blew so hard I had papers flying around lol absolutely incredible and this summer will be a breeze! By the way I am in Arizona so this is a must buy!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 30, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
Makes A World of Difference!
on April 28, 2020
Posted by: Anonymous
from Spring, TX
Living in Houston, TX, the temperature can get well into the hundreds with a humidity index of 100%. Even with central air, cooling lower than 80° just isn't possible. So, I was thrilled to find out about portable air conditioners. This specific portable AC is wonderful! I am able to cool my bedroom in less than an hour all the way down to the sixties! The unit is relatively quiet for portable AC, even when the compressor is running. I can't tell you how big this is as some units I have had in the past have been very loud. The unit does not take up much space and is very easy to use. One function I really like is the energy saver which enables you to use a water tank to cool the compressor thereby helping you save on energy costs. The unit also uses the water generated from cooling to cool down the compressor so you never have to drain the unit! The included window kit is very simple to install and comes with all necessary tools. From the outside of the house, you can't even tell you have an AC on the inside! Overall, the portable AC/heater is a great product and I would recommend to anyone looking for alternative cooling/heating options.
Response from NewairBy NewAir, Customer Service, April 28, 2020
Thank you for posting your comments in regards to the AC-14100H. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAi
Written by a customer while visiting Newair
Customer Rating
1
Doesn’t seem Work right
on June 21, 2020
Posted by: Heatherrrr76
from Syracuse NY
This thing runs all day and night, but doesn’t seem to do much of anything except make noise. It’s brand new, right out of the box and the air coming out of it doesn’t feel any cooler at all
Response from NewairBy NewAir, Customer Service, June 22, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Foti G
from Florida
Verified Purchase:Yes
I set the unit up today in my garage , had a 6 inch hole made in the concrete wall , purchased stainless steel brackets and a couple of hours later I can finally use my garage in this Florida heat . What a difference it makes .
Response from NewairBy NewAir, Customer Service, October 13, 2020
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Junk product
on September 18, 2018
Posted by: Mike
from Ohio
Gender:Male
Shuts off whenever it feels like it. Can't even cool my bedroom let alone anymore of my house. And is extremely loud. Will never own another new air product EVER
No, I would not recommend this to a friend.
Response from NewairBy Customer Service, September 19, 2018
Hello,
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
Written by a customer while visiting Newair
Posted by: Elizabeth
from Undisclosed
Verified Purchase:Yes
We love this portable air conditioner so much that we just purchased our third one. We have one for the master bedroom, which is one the main level, because I don't want to cool the whole downstairs when we are sleeping, so it is wonderful and cools down our big room with really high ceilings. We got one for our upstairs guest room because that room does not good air flow from the ac unit (the house unit) and then we have one in our loft by the elliptical machine. I cannot say enough good things are this air conditioner- it is very effective and really cools down a big area pretty quickly. We have had other portables but none as great as this one.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Keeps us and our customers cool all day long!
on June 1, 2017
Posted by: WickedVapes
from Carrollton, Virginia
Verified Purchase:No
We love this unit in the shop! We bought it as a supplement to our usual AC to cool down our display room, and we couldn't be cooler these days. We have to wear our shades inside we're so cool. True story. Thanks, NewAir!
Pros: Accurate Temperature Controls, Cools the Whole Room, Easily Portable, Easy Window Installation, Energy Efficient, Even Air Distribution, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Compact, versatile, and well constructed, but not
on January 13, 2013
Posted by: patg
from Washington, DC
Verified Purchase:Yes
I got this product very recently, before the weather turned hot enough to use it and I've so far had it in operation only for two nights, to cool a bedroom of normal size but with very high ceilings during a brief hot spell. Maybe I need practice with the controls, but so far it fails surprisingly often to to stay at the set point (or no more than two degrees above it, if I have the unit in sleep mode). The hose does have to be curved upward to reach the window in the small space available - could that be the problem?
I would recommend this to a friend!
Written by a customer while visiting Newair