Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.5
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
126
4 Stars
35
3 Stars
3
2 Stars
4
1 Star
10
92%of customers recommend this product.
(
100 out of
109)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Sandy Ikola
from Undisclosed
Verified Purchase:Yes
It worked fine for one summer, the second summer it quit cooling after about 3 weeks of running it.. We are in Minnesota so only have about two months of summer when we need an A/C unit. No, I will not buy from here again.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Posted by: Deedee
from Maine, USA
Verified Purchase:Yes
Now living in a condo you cannot have box air conditioners in the windows so after doing research online and reading good reviews I chose NewAir as my new air conditioner and am not disappointed. Have had it running non-stop on and off for the past month and no problems. Has kept my room nice and cool and the install only took a few minutes in an average window. The noise is no worse than any home I have been in with these type of air conditioners. Not much louder than a window unit - but I would expect noise - the whole thing is sitting right in the room. I am very please with my purchase and would recommend NewAir to my friends.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Not good
on June 17, 2016
Posted by: Dee
from Norwalk CA
Verified Purchase:No
Unless you are sitting right in front of it, it does nothing to cook the room. It's been running 3 hours and it's still the same temp in the room. Water tank runs dry in an hour. Water level light never glows. Waste of money.
Cons: Doesn't cool, water runs out too fast.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Posted by: TNroger
from East Tennessee
Verified Purchase:Yes
Ordering process was easy and it was good to have a tracking # to monitor. Unit arrived undamaged and quickly for cross-country shipping. Easy setup, instructions adequate. Currently using in heater mode in garage to bring temp up to comfortable level for shop work. Does a good job, but we haven't had outside low temp's yet this season. The unit is undersized as a heater for the garage space, but meets my needs at this point. Will be moved to a smaller bonus room over the garage for cooling next season. Like the portability. I would recommend this unit at this time based on limited experience. Good experience with Seller.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Portion Clip
from Sioux Falls, SD
Verified Purchase:Yes
Great a/c unit for my garage...I will probably get another one!!
Response from NewairBy NewAir, Customer Service, August 9, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
1
Don't buy
on August 29, 2018
Posted by: Meg
from Westport ma
This product does not cool at all ,very disappointing since we paid so much for it.wont even cool a small room,would not recommend.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Support, September 1, 2018
Hello Megan,
We apologize for your experience with our product. Please contact support@newair for further assistance.
We apologize for your experience with our product. Please contact support@newair for further assistance.
Written by a customer while visiting Newair
Posted by: David B.
from NC
Verified Purchase:Yes
My unit arrived in perfect condition and was easy to install. Here in NC the temps have been near 90' with relatively high humidity already. I decided to really test it and turned the thermostat down all the way in a 450 sq ft above garage room. In two hours it was down to 68 degrees ! ( set at 75 now) I did Dremmel out the inside dimensions of a light weight plastic dryer vent cover to keep critters out of the 5 1/2 exhaust hose when not in use. I am very pleased with the product, your price and service. I will happily recommend you !!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
The unit works perfect for what I needed for my apartment.
on March 28, 2016
Posted by: Nick
from Orlando, FL
Verified Purchase:No
I use this in the living room to cool the sitting area and not have to use central air as much. I also use it in the computer room in the even of an A/C failure in the apartment.
Pros: Easily Portable, Energy Efficient
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting Newair