Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Sandy Ikola
from Undisclosed
Verified Purchase:Yes
It worked fine for one summer, the second summer it quit cooling after about 3 weeks of running it.. We are in Minnesota so only have about two months of summer when we need an A/C unit. No, I will not buy from here again.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
5
Hard working little machine
on June 29, 2019
Posted by: Anonymous
from Albuquerque, NM
NewAir sent me their one of their AC-14100H units for review and I had a fun time checking out all of its features and putting it to the test. Overall, it performs very well, and was painless to set up and use. I am asking a lot of it to cool my entire garage, but it is so nice to have inside the house as well, in any room around 500 square feet. My garage was over 650 sq ft so it was a big task, and setting it to run in the morning, I was able to keep the temps to a reasonable low 80s with the door closed while it was over 90 outside. If I had a smaller garage, or one in partial shade, it would definitely cool much easier. My favourite feature is that it can switch between heating and cooling automatically as you just set the temperature. Everything feels well-made and of high quality.
Response from NewairBy NewAir, Customer Service, July 3, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Deedee
from Maine, USA
Verified Purchase:Yes
Now living in a condo you cannot have box air conditioners in the windows so after doing research online and reading good reviews I chose NewAir as my new air conditioner and am not disappointed. Have had it running non-stop on and off for the past month and no problems. Has kept my room nice and cool and the install only took a few minutes in an average window. The noise is no worse than any home I have been in with these type of air conditioners. Not much louder than a window unit - but I would expect noise - the whole thing is sitting right in the room. I am very please with my purchase and would recommend NewAir to my friends.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Not good
on June 17, 2016
Posted by: Dee
from Norwalk CA
Verified Purchase:No
Unless you are sitting right in front of it, it does nothing to cook the room. It's been running 3 hours and it's still the same temp in the room. Water tank runs dry in an hour. Water level light never glows. Waste of money.
Cons: Doesn't cool, water runs out too fast.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Posted by: TNroger
from East Tennessee
Verified Purchase:Yes
Ordering process was easy and it was good to have a tracking # to monitor. Unit arrived undamaged and quickly for cross-country shipping. Easy setup, instructions adequate. Currently using in heater mode in garage to bring temp up to comfortable level for shop work. Does a good job, but we haven't had outside low temp's yet this season. The unit is undersized as a heater for the garage space, but meets my needs at this point. Will be moved to a smaller bonus room over the garage for cooling next season. Like the portability. I would recommend this unit at this time based on limited experience. Good experience with Seller.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Portion Clip
from Sioux Falls, SD
Verified Purchase:Yes
Great a/c unit for my garage...I will probably get another one!!
Response from NewairBy NewAir, Customer Service, August 9, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
1
Don't buy
on August 29, 2018
Posted by: Meg
from Westport ma
This product does not cool at all ,very disappointing since we paid so much for it.wont even cool a small room,would not recommend.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Support, September 1, 2018
Hello Megan,
We apologize for your experience with our product. Please contact support@newair for further assistance.
We apologize for your experience with our product. Please contact support@newair for further assistance.
Written by a customer while visiting Newair
Posted by: David B.
from NC
Verified Purchase:Yes
My unit arrived in perfect condition and was easy to install. Here in NC the temps have been near 90' with relatively high humidity already. I decided to really test it and turned the thermostat down all the way in a 450 sq ft above garage room. In two hours it was down to 68 degrees ! ( set at 75 now) I did Dremmel out the inside dimensions of a light weight plastic dryer vent cover to keep critters out of the 5 1/2 exhaust hose when not in use. I am very pleased with the product, your price and service. I will happily recommend you !!
I would recommend this to a friend!
Written by a customer while visiting Newair