Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
NewAir AC14100H quiet and excellent temp control.
on October 8, 2020
Posted by: Don M.
from Chesapeake, VA
Verified Purchase:Yes
we have a large room above our garage that my wife uses as her art studio and controlled temperature is very important. We had a Newair AC10000H that we ran 24/7 continuously for 8 years and the motor finally quit. We went to the AC14100H larger unit this time. So far we are impressed with how it maintains temperature and how quiet it is. This unit will run continuously to both cool and heat this room.
Response from NewairBy NewAir, Customer Service, October 9, 2020
Hi, Thank you for taking the time to leave a review on your NewAir Portable Air Conditioner and Heater. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love this product
on May 11, 2024
Posted by: Venus
from Florida
Verified Purchase:No
I loved it, very practical, easy to use, perfect what I needed for this summer Great super recommend
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100H .Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100H .Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product. Supplements Central Air extremely well
on October 21, 2016
Posted by: Louis
from Chicago, IL
Great Product - the house we bought does not have a well designed Central Air. Very large Master Bedroom/Bathroom/Walk In Closet - without adequate Air flow/return. Perfect to supplement - on very Hot Days/Periods. Even with Central Air constantly on, was unable to balance the Temperature. The portable unit - is able to maintain the large rooms at comfortable temperature - and supplement the Central Air for the rest of the house. At a very reasonable price.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Works well, cools off a large room, needs a remote
on September 18, 2018
Posted by: Sirlaughsalot
from Undisclosed
Verified Purchase:Yes
I have owned this for almost 4 months now so it is time to give a review. The NewAir AC-14100H does a great job cooling our large bedroom, which is about 400 sq ft. It is quiter than a window unit but still makes some noise. Upkeep is easy. Add some water to it if you want it to cool more effeciently. A remote would be a nice addition. Also, one end of the hose needs to be a quick disconnect so it can be moved to different areas of the house easier. Making it screw into each end was not a good design. Other than that, this unit is great.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
My Newair
on October 26, 2019
Posted by: Thump
from Undisclosed
I must say the unit is very slick and modern looking. I can't give a very detailed review on it yet because we live in Michigan and the A/C side of it we haven't used, however the heater side we have used and I don't like the way it acts when it reached the set point instead of just shutting down it switched to blowing cold air and the process starts all over again blowing warm air to bring it back to the temp you set it at. It seams like a lot on unnecessary useage of energy.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for leaving a positive review on this product and thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for leaving a positive review on this product and thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great product as well as customer support
on August 3, 2021
Posted by: Jeff the hobbyist
from Brentwood, CA
Verified Purchase:No
I use this in my garage where I spend a lot of time working on hobbies and exercising in my home gym. This product worked very well. When there was an issue which required replacement of the unit while it was under warranty, customer support wasted no time in processing my replacement. A minor inconvenience in my opinion.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Garrett
from NC
Verified Purchase:Yes
I bought this for an add-on room that was fairly decent size. The unit that came with the house was only A/C and didn't do the job well. We've moved from that unit to using the newer 14100H unit from NewAir exclusively. The heating option for the NewAir unit is the draw. After an initial (nearly 24 hours) warming up period, the unit has maintained a comfortable living area and we're quite pleased. It was easy to set up, install and set temps for the comfort zone we're looking for. The only reason this is not a 5-star rating is the noise - it's a loud unit and can be a little overwhelming in a closed in area.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your opinion about the unit. Your review helps us improve our units and service. If there is anything we can help please let us know.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your opinion about the unit. Your review helps us improve our units and service. If there is anything we can help please let us know.
Written by a customer while visiting Newair
Customer Rating
4
Keeps us and our customers cool all day long!
on May 31, 2017
Posted by: WickedVapes
from Carrollton, Virginia
We love this unit in the shop! We bought it as a supplement to our usual AC to cool down our display room, and we couldn't be cooler these days. We have to wear our shades inside we're so cool. True story. Thanks, NewAir!
I would recommend this to a friend!
Written by a customer while visiting Newair