Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4 out of 5
4.4
(488 Reviews)
Open Ratings Snapshot
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product. 
(
249 out of 274
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5 out of 5
5
Garage space
on October 11, 2020
Posted by: Foti G
from Tampa Fl
Verified Purchase:Yes
I set the unit up today in my garage , had a 6 inch hole made in the concrete wall , purchased stainless steel brackets and a couple of hours later I can finally use my garage in this Florida heat . What a difference it makes .
Response from NewairBy NewAirCustomer ServiceOctober 13, 2020
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Product
on May 3, 2021
Posted by: jjdemelo66
from Las Vegas NV
Helps keep my garage cool in the summer months In Vegas
Response from NewairBy NewairCustomer ServiceMay 4, 2021
Thank you for the 5-star review and for sharing your experience with the AC-14100H.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
We LOVE it!
on September 19, 2018
Posted by: Tonka
from Florida
Gender:Female
This is such a Fantastic product! You will Love this product!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Great Customer Service
on January 23, 2022
Posted by: The Smiths
from Atlanta, GA
Verified Purchase:No
Nice unit. Cools down our Southern space nicely. Had an issue with the internal tank and customer service addressed quickly.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Unit is perfect for my needs.
on March 8, 2021
Posted by: Lori222
from Florida
Verified Purchase:Yes
This unit was a gift to me, I appreciate it so much. Live in Florida and really need it. Unfortunately the sensor light came on as soon as I hooked it up, customer service has been wonderful helping me!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir Portable AC. Thank you for choosing NewAir!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir Portable AC. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Excellent quality
on August 17, 2011
Posted by: bigpappy
from Undisclosed
I researched many different models before I bought this. It works very well. No leaking at all. In fact practically no water at all in the reservoir despite hot and humid conditions. It works quite well and is powerful.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Perfect air conditioning for this California heat
on October 11, 2024
Posted by: Ficher
from Irvine, CA
Verified Purchase:No
A high-quality, very powerful air conditioner. My TV room is more comfortable with the air conditioning. I highly recommend this product.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Great for cooling, just needs rest if you use it in the heat
on June 11, 2024
Posted by: Tony
from Texas
Verified Purchase:No
The Newair AC-14100H Portable Air Conditioner is a powerful machine. It's convenient, loaded with features, powerful and works extremely well. The only real issue I faced was the condenser issue when the ambient temperature was too hot for the machine to handle. That's expected, however I was hoping that it would be a bit more steady. However if you are using this inside a house you have nothing to worry about at all as its more then capable of cooling entire rooms instantly. We'll see how it performs during the winter.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for your feedback and for sharing your thoughts about the unit AC-14100H .Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for your feedback and for sharing your thoughts about the unit AC-14100H .Thank you for choosing Newair!
Written by a customer while visiting Newair
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