Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Action Jackson
from Pasadena, ca
Verified Purchase:Yes
Bought this a while ago. Its been operating at maximum efficiency for years. never had any problem and extremely dependable
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Easy set up, high quality portable ac
on August 28, 2020
Posted by: Shawnster
from Dallas,Tx
I started shopping for a 14,000 btu portable ac
And came across the newair and chose it because it had the highest actual btu rating and great quality reviews and couldn’t be happier. Was easy set up and Runs quiet and cools my room in 10-15 minutes. I would recommend this ac and any of the Newair products
And came across the newair and chose it because it had the highest actual btu rating and great quality reviews and couldn’t be happier. Was easy set up and Runs quiet and cools my room in 10-15 minutes. I would recommend this ac and any of the Newair products
Response from NewairBy NewAir, Customer Service, August 28, 2020
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Worth investing in!!
on June 8, 2024
Posted by: LisaLisa
from MI
Verified Purchase:No
This product is fantastic, and the ability to use it as both a cooling unit and a heater makes it even more valuable. Installation was quick, and it cooled the room in no time. I recommend ensuring proper installation and monitoring the water tank. It's especially useful now with the changing weather.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H . Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H . Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
First Impressions of NewAir Portable Air Condition
on March 4, 2020
Posted by: ajsjr77
from Kansas City, KS
Verified Purchase:Yes
I purchased this unit in September, but did not install it since my old Soleus Air unit continued to function. I installed the new unit after the old unit quit a couple of days ago. The new unit would not heat and is being replaced. My interaction with customer service via chat was nothing short of excellent. After diagnosing the issue, a decision to send a replacement under warranty was made without hesitation. I am appreciative and believe that the NewAir Portable Air Conditioner and Heater, 14,000 BTUs (8,600 BTU, DOE), Cools 525 sq. ft. is a quality product and will satisfy my needs for years to come.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for posting your comments in regards to this AC-14100H and the customer service. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for posting your comments in regards to this AC-14100H and the customer service. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Ro&meg
from Stockton, CA
Verified Purchase:Yes
I bought this unit last summer during one of the California heat waves. It blows ice cold air and runs very quietly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Anier
from Texas
Verified Purchase:Yes
I bought this about two months ago and it's been doing a great job cooling my room, I actually use it to help my main AC and I got the results I expected, the only problem I had with it is about two weeks ago, it started to expel a really bad odor that I had to shut it off because it was unbearable; after 24 hours I turned it back on and it was back to normal, have no idea what went wrong there, otherwise, it's doing what it's supposed to do. Can't wait to see how it does as a heater.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: FriscoBoater
from Mckinney TX
Verified Purchase:Yes
I do alot of work in my un air-conditioned garage, and I needed something that would heat and cool with out having to cut a large hole in the wall for a window unit or install central air. I have had this for about a year and I cannot say anything bad. It has all the accessories with it so you can vent it through a window, or a wall through a small cutout. This is a big unit and it did a good job cooling and heating my uninsulated garage. Now you cannot expect this thing to keep it at 59 degrees in 100 degree weather, but it does a darn good job. The heater does a very good job for being a heat pump. It has held up through painting, saw dust and general abuse, but has not given me any issues. The best thing about it is the condensation goes into a little jug instead of the garage floor. I would recommend this to anyone as long as they understand this is portable, and only works as well as your environment. If you had this in an insulated room it will freeze you out
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Posted by: Bobwright
from Phoenix,AZ
Verified Purchase:Yes
Bought a month ago ahs been working great and cools very well
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir AC-14100H.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting Newair