Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Best investment I could have made!
on August 5, 2024
Posted by: syd
from New York
Verified Purchase:No
Newair shipped the portable AC super fast! The unit was incredibly easy to install, even with an unconventionally sized window. It cooled off our entire apartment within the hour and we couldn't be happier with the product!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H. We are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H. We are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I'd highly recommend this product to family and friends
on December 21, 2021
Posted by: Princess
from San Leandro, CA
Verified Purchase:No
I love my new air ac/heater so much! Why? It has an energy saving feature, it's strong, and portable which is exactly what I needed. If your looking for a portable unit, this is exactly what you need!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AC-14100H. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AC-14100H. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Buy the warranty
on June 23, 2022
Posted by: Peter
from New York
Verified Purchase:No
After less than 10 uses, the unit would only cool for a minute or two after turning on and then only the fan would run and blow hot air from outside into the room, making it hotter than before. Customer service was helpful in determining the unit was defective, but we did not purchase a warranty so the best they could do was 30% off a new unit. Annoying but understandable I suppose. Judging by a few other comments, they also had an issue but had the warranty and received new units. Seems like the warranty is a good purchase, as the unit was great the few times it did work properly for me. 3 stars for the way it ran beforehand and the good customer service, just wish it would've lasted at all for me and seemingly a few others.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit AC-14100H. I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit AC-14100H. I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
This product keeps my room like the artic
on September 27, 2021
Posted by: Mhya
from New Jersey
Verified Purchase:No
I love this ac it is so cold and keeps my huge Basement room so cold. I am super excited to use it for winter and see how great the heating element is ! Great AC
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the star review and for sharing your thoughts about the unit AC-14100Hand we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the star review and for sharing your thoughts about the unit AC-14100Hand we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Good coverage for being 1 Star Review4 Star Review,0 Star Re
on June 26, 2019
Posted by: Woody
from Undisclosed
I have purchased a few of these over the years . When they work they do a pretty good job . I have 2 that went bad and stopped cooling and the digital read out went out . And they do make a noise like the ball bearings in the fan motor needs grease . If not for that I would give them a 5 .
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review on your NewAir product!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Unit is perfect for my needs.
on March 8, 2021
Posted by: Lori222
from Florida
This unit was a gift to me, I appreciate it so much. Live in Florida and really need it. Unfortunately the sensor light came on as soon as I hooked it up, customer service has been wonderful helping me!
Response from NewairBy NewAir, Customer Service, March 8, 2021
I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir Portable AC. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
VERY HAPPY!
on September 21, 2016
Posted by: Bob
from Bandon, OR
I am very pleased with product, price, and service!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Ease of Use and Effectiveness
on September 23, 2020
Posted by: Cali User
from Brentwood, California
Was delivered faster than promised and performs as good or better than specified. I am cooling a 400 sq ft garage (partially insulated) to make it a tolerable gym. Where I am living, our temps are ranging from 85 to 106 at this point in the season. I set the unit to start cooling two hours before I get home and it is MUCH more tolerable now. Highly recommend this unit. Easy to setup and use. Very comprehensive controls and instructions.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AC-14100H. We are also grateful for your trust in our brand. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AC-14100H. We are also grateful for your trust in our brand. Thank You for choosing NewAir!
Written by a customer while visiting Newair