Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Really Makes a Difference
on January 13, 2012
Posted by: Sam M.
from Denver, CO, USA
We just moved into a rental house with no a/c on the brink of an unusual heat wave in Colorado. We did not have the unit while it was around 104 degrees for several days, but we have used it since it has been in the upper 90's and it is really making a difference. It's not as good as having a whole-house a/c system, of course, but it keeps the living room and kitchen between 75-79 degrees in the heat of the day, while not having to blast it at full power. Since our house was built around 1960 - and has funky wiring - I am careful not to overload the circuits so I do not put it at max fan speed or the lowest temp. (We found we had to plug the unit into a min. of 20A circuit or it would trip the breaker after only a few minutes). Its important to mention we cannot close off the kitchen completely (no door) and we are keeping the bedroom and bathroom doors shut, so the cooling stays in the living room, hallway and kitchen which is open to a basement stairwell. The total square footage is around 510 combined. All in all we our happy with the unit and it is saving us! If we could close the area off completely the unit would probably work even better.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: jjdemelo66
from Las Vegas NV
Verified Purchase:Yes
Helps keep my garage cool in the summer months In Vegas
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your experience with the AC-14100H.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your experience with the AC-14100H.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Good Unit
on October 6, 2016
Posted by: Amanda L.
from Emporia, KS
So far we've only used the AC portion of this unit. We have it in an upstairs attic bedroom of an old house that doesn't get much of the central AC due to only one vent. This unit was well packaged when it arrived and was easy to install, but is pretty heavy.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
**Year-Round Comfort with Newair Portable AC and Heater
on June 20, 2024
Posted by: Fundarizona
from Chandler, AZ
Verified Purchase:No
The Newair Portable Air Conditioner and Heater is impressive. It cools quickly in summer and provides ample heat in winter. The unit is compact, easy to move with caster wheels, and features a sleek design. Setup and operation are straightforward, making it user-friendly. Overall, it's a reliable and efficient solution for year-round comfort.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: BasementShopGuy
from Eastern PA
Verified Purchase:Yes
I bought this unit for my 2-car garage size work shop. It did a great job at keeping the shop cool in the summer and warm during the colder days. One nice feature is it's ability to control the moisture with it's de-humidifier. That prevented rust from forming on my machines when the garage doors would get opened during summers days. A great unit for the price and even better results! Highly recommended.
Written by a customer while visiting Newair
Customer Rating
4
Customer service is excellent
on November 13, 2021
Posted by: Sparky
from Brooklyn ny
Verified Purchase:No
I just got the unit ac-14100h. I hooked everything up read the instructions and waited several hours and powered the unit on. It seemed pretty powerful and cool for about 5 minutes and then it shut off. The light started to blink and the number LED started to blink as well. To make a long story short. There seems to be a problem with the unit. I called customer service and they seemed to know what could be wrong the unit so they said the were going to ship out a new unit for exchange. So far newair customer service is excellent. So iam hoping that the new unit will be good.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
They are great to work with!
on July 29, 2018
Posted by: WCH
from Idaho
We received this unit to use in our 5th wheel trailer where my husband works from home on occasion. It get's too cold in our area and the trailer isn't insulated enough to let the heater work. But as a Ac unit it has worked pretty well! It takes the edge off and makes it bearable to work out there without dying. It is a bit on the loud side and it is a bit bulky. I like the remote option but the numbers on did seem to fade and it's hard to see them.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
great product
on October 13, 2021
Posted by: NC1
from Folsom, LA
Verified Purchase:No
I used this unit to cool my bedroom and living room after hurricane Ida. I was on generator power for 3 weeks it was easy to set up and move around when needed. I plan to purchase another unit for my hunting and fishing camp.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair