Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Mike
from Ohio
Verified Purchase:Yes
Shuts off whenever it feels like it. Can't even cool my bedroom let alone anymore of my house. And is extremely loud. Will never own another new air product EVER
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
Written by a customer while visiting Newair
Customer Rating
4
Great product overall!!
on September 17, 2018
Posted by: Anier
from Texas
Gender:Female
I bought this about two months ago and it's been doing a great job cooling my room, I actually use it to help my main AC and I got the results I expected, the only problem I had with it is about two weeks ago, it started to expel a really bad odor that I had to shut it off because it was unbearable; after 24 hours I turned it back on and it was back to normal, have no idea what went wrong there, otherwise, it's doing what it's supposed to do. Can't wait to see how it does as a heater.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great air conditioner
on May 17, 2021
Posted by: Biker
from Pelham, New Hampsure
the unit works great. would recommend it all
Mark Fuller
Mark Fuller
Response from NewairBy Newair, Customer Service, May 17, 2021
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Cools and Heats INCREDIBLY FAST!
on June 22, 2024
Posted by: AmberB
from Holdingford, MN
Verified Purchase:No
I absolutely love this air conditioner and heater. Our bedroom gets so hot in the summer and this cools it off considerably within minutes. Having the fan option is also fantastic; we don't HAVE to run it as an air conditioner but can still keep the air flowing around the room. I love that it's on wheels and can be transported easily, stored easily, and moved from room to room. Overall, this is a great buy!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H . Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H . Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Rod S
from Nevada
Verified Purchase:Yes
I bought this AC unit for a custom build, from an enclosed car hauler trailer to an RV travel trailer with all the bells and whistles. Here are some of the photos of the build, and the AC unit sucks the hot air from the top of the ceilings, down the unit from a special enclosed ducting system that draws the air through and to the AC. I have tested the system under very hash hot weather, it was 115 outside and it kept the inside down to a very comfortable 80 with the window open, I'm impressed with it, and it a great addition to the custom build.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Thom
from Kentucky
Verified Purchase:Yes
We bought this newair 14000 BTC AC after trying out GE similar AC. Newair AC is portable but the performance was close to split model AC. We think it is a very good value for the reasonable price.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
This is a great portable Air Conditioner
on September 23, 2012
Posted by: js77
from Undisclosed
This one is a winner. It is small enough to not take up much room. The AC-14100H is a powerful unit. The hose hooks up to the supplied window vent in a few minutes and you are drawing hot air out of the room and cooling the indoors. I leave it on low speed and it works well. Noise level is acceptable. The remote control is a jewel. This is a commercial grade unit with a high grade compressor. The compressor is the heart of the unit and I have high hopes that it will last a long time. New Air engineers did their job well. I bought it in the summer so we will see how the heater function works this winter.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: rnb853
from York, PA
Verified Purchase:Yes
The unit is not even a year old, and now it tells me to empty the water....which I did... the unit will not restart! There's no water in the unit, yet it keeps telling me that there is water. Nothing works. Not happy. Very frustrated.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair