Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
I would buy this item again
on April 6, 2022
Posted by: Debbie
from Swedesboro, NJ
Verified Purchase:No
I use this New Air A/C unit in an upstairs bedroom because it's always hot there. This units cools my whole bedroom. It doesn't take up much room. Easy to hook up & works great. There is very little maintenance is required. I love the remote it is great.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Cold air comes out, but didn't cool the room
on August 29, 2019
Posted by: Cfaith
from Southern California
I had very high hopes for this little portable unit and bought it for the ability to use this all year round as both an AC and a heater. I live in the Mojave Desert of Southern California and it gets HOT. While sitting in front of it, the AC blows ice cold air, but it unfortunately didn't cool my room, which is half of what it's supposed to be able to cool. It didn't get it below 80 even though I had it at its lowest possible setting (I wasn't expecting it to lower the room to 62). The only time it got pretty chilly was at night when the temp outside dropped drastically. I think this unit is probably amazing for someone who doesn't live in such a hot climate. It just couldn't keep up with the heat outside. Other than that, the appearance is very sleek and looks well made. I was very pleased with the little space it needed and while it wasn't super quiet, it was a lot quieter than other AC's I've owned.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5
Portable AC
on March 10, 2021
Posted by: MichelleP
from Vancouver BC
I bought the new air portable ac/heater last spring and used it all thru last summer...the one unit was ample to keep my entire condo super cool and its wonderful size had made it easy to store when not in use!!! Love it and would highly recommend this brand to anyone!! I'm a HAPPY customer!!
Response from NewairBy NewAir, Customer Service, March 10, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We very are glad to hear you like the unit's features and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
I would buy this agan.
on July 27, 2022
Posted by: Barb
from Bronx NY
Verified Purchase:No
I bought my air conditioner around 2015 and it works very well. I use this in my bedroom instead of our central air conditioning because it is not so powerful in there. Keeps the room nice and cool. Customer service is also very good. My remote stopped working. Since I have it a long time, the replacement costs $5.00. If I ever have to replace it, I would consider getting another NewAir.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100H. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Syleslie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This portable ac is outstanding the air flow is great
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Peggy B
from Undisclosed
Verified Purchase:Yes
It came well packaged & was pretty easy to install. Hubby was very pleased with it. It's portable. So can be moved from room to room which I most certainly love and it also comes with a remote control. I love the fact that the in built thermostat regulates the temperature and the sleep mode helps conserve energy in our living space.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great unit
on October 11, 2021
Posted by: Renee
from Pa
Verified Purchase:No
I love this unit it blows out very cold air. Would for sure recommend.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Such a great product!
on June 25, 2024
Posted by: Discoverelle
from Pembina, ND
Verified Purchase:No
We absolutely love our new portable air conditioner and heater! It's perfect for the room in our house that lacks a vent, providing both cooling and heating as needed. The fact that it functions as both an air conditioner and a heater is incredibly convenient. We also appreciate that it's on wheels, making it easy to move around, and the included remote control adds to its ease of use. Highly recommend!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad to hear you like the unit's features. We highly appreciate your feedback and for sharing your thoughts. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad to hear you like the unit's features. We highly appreciate your feedback and for sharing your thoughts. Thank you for choosing Newair!
Written by a customer while visiting Newair