Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Rons99
from Bridgewater NJ
Verified Purchase:Yes
Works great. Just more noisy than I thought it would be.
Written by a customer while visiting Newair
Customer Rating
5
I want love to buy this product again! Love it!
on June 2, 2024
Posted by: Mylatina_home
from Houston Texas
Verified Purchase:No
Used our portable AC unit today for a family gathering and it worked amazing! We enjoyed ourselves and most importantly kept us all cool & fresh on a very hot day. Highly recommended. Definitely a must have in every home.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad to hear you like the unit's features and we highly appreciate your thoughts about the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad to hear you like the unit's features and we highly appreciate your thoughts about the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
The Perfect way to Achieve year round comfort!
on June 18, 2024
Posted by: Elia G.
from Bucks County, PA
Verified Purchase:No
This portable air conditioner and heater does it all. I'm so glad I will be able to have year-round comfort in my home. Our basement is finished but unfortunately, no vents were put in place to help keep the basement comfortable. Never mind the humidity level. In comes this portable unit! It takes care of everything necessary to keep that area cool, warm, or dehumidified! Best of all it brings the quality I love of any newair product!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100H.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100H.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Portable Unit
on August 11, 2011
Posted by: CabinFeverMan
from Undisclosed
I was very happy with this unit when it arrived . It was easy to install . Saved me having to cut hole in wall with another air conditioner . Just waiting for winter now to try the heating feature .
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Cfaith
from Southern California
Verified Purchase:Yes
I had very high hopes for this little portable unit and bought it for the ability to use this all year round as both an AC and a heater. I live in the Mojave Desert of Southern California and it gets HOT. While sitting in front of it, the AC blows ice cold air, but it unfortunately didn't cool my room, which is half of what it's supposed to be able to cool. It didn't get it below 80 even though I had it at its lowest possible setting (I wasn't expecting it to lower the room to 62). The only time it got pretty chilly was at night when the temp outside dropped drastically. I think this unit is probably amazing for someone who doesn't live in such a hot climate. It just couldn't keep up with the heat outside. Other than that, the appearance is very sleek and looks well made. I was very pleased with the little space it needed and while it wasn't super quiet, it was a lot quieter than other AC's I've owned.
Response from NewairBy NewAir, Customer Service, August 30, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: JackL
from Undisclosed
Verified Purchase:Yes
We have set this up in our nursery for our new baby so we can keep the temperature in the appropriate range for her to sleep and it definitely does the job well! Window set up was pretty easy as well, even for a sliding window.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Enjoyed this unit.
on January 12, 2021
Posted by: Peggy B
from OH
It came well packaged & was pretty easy to install. Hubby was very pleased with it.
It’s portable. So can be moved from room to room which I most certainly love and it also comes with a remote control. I love the fact that the in built thermostat regulates the temperature and the sleep mode helps conserve energy in our living space.
It’s portable. So can be moved from room to room which I most certainly love and it also comes with a remote control. I love the fact that the in built thermostat regulates the temperature and the sleep mode helps conserve energy in our living space.
Response from NewairBy NewAir, Customer Service, January 13, 2021
Thank you so much for taking the time to leave us this amazing review on the NewAir AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Workhorse - Portable - Effective
on October 22, 2018
Posted by: BasementShopGuy
from Eastern PA
I bought this unit for my 2-car garage size work shop. It did a great job at keeping the shop cool in the summer and warm during the colder days. One nice feature is it's ability to control the moisture with it's de-humidifier. That prevented rust from forming on my machines when the garage doors would get opened during summers days. A great unit for the price and even better results!
Highly recommended.
Highly recommended.
Written by a customer while visiting Newair