Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
A/C & Heater
on October 19, 2022
Posted by: John
from Davis
Verified Purchase:No
I use my NewAir to save money. Instead of cooling (or heating) the whole house to my desired temperature I run my NewAir in my bedroom (includes TV & stereo system) where I spend most of my time. I set my desired temperature on NewAir, keep bedroom door closed and set the house's thermostat at a much cheaper temperature setting.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Buy it! You will love it!
on January 10, 2012
Posted by: clougie
from Spooner, WI
We use this at our 1,200 sq foot cabin and it was able to cool the cabin significantly in 100 degree heat last week. I was able to test the heat capability in early spring and this thing kicks out a large amount of heat. It will work great this winter when we need to heat the cabin from 50 to 70 when we first arrive. I highly recommend to anyone looking to cool or heat a good size area.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
GREAT HARD WORKING MACHINE
on April 18, 2021
Posted by: TOD P.
from Pasadena, CA
I bought the NewAir Portable Air Conditioner and Heater, to cool and heat my garage turned office. It does a great job of maintaining the temp. I have a ton of computer equipment that I need to keep at a stable temp, and this machine does amazingly well. The customer service is amazing too, very quick to respond with any questions or issues.
Response from NewairBy NewAir, Customer Service, April 19, 2021
Thank you so much for taking the time to leave us this amazing review on the NewAir AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Cali User
from Brentwood, California
Verified Purchase:Yes
Was delivered faster than promised and performs as good or better than specified.
I am cooling a 400 sq ft garage (partially insulated) to make it a tolerable gym. Where I am living, our temps are ranging from 85 to 106 at this point in the season. I set the unit to start cooling two hours before I get home and it is MUCH more tolerable now.
Highly recommend this unit. Easy to setup and use. Very comprehensive controls and instructions.
I am cooling a 400 sq ft garage (partially insulated) to make it a tolerable gym. Where I am living, our temps are ranging from 85 to 106 at this point in the season. I set the unit to start cooling two hours before I get home and it is MUCH more tolerable now.
Highly recommend this unit. Easy to setup and use. Very comprehensive controls and instructions.
Response from NewairBy NewAir, Customer Service, September 24, 2020
Hi, Thank you for taking the time to leave a review on your AC-14100H. We are also grateful for your trust in our brand. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: GrammyG
from Tarrant Co, TX
Verified Purchase:Yes
I purchased this unit 5-6 years ago for my husband to use in his garage/workshop area. We live in Texas, and it is needed in summer heat and also in the cold of our winters. This has been a great purchase. It is set up well and is easy to regulate and use. We have had no problems with the unit. We had to replace the accordian type exhaust vent hose this year because the old one had become brittle, but that is to be expected. Would recommend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AC-14100H. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AC-14100H. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Stellar unit and spectacular customer service
on May 1, 2020
Posted by: Action Jackson
from Pasadena, ca
Bought this a while ago. Its been operating at maximum efficiency for years. never had any problem and extremely dependable
Response from NewairBy NewAir, Customer Service, May 1, 2020
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
1
Dissatisfied
on July 21, 2023
Posted by: Terrie
from Mankato MN.
Verified Purchase:No
I have 2. 1 is in my bedroom and couldn't sleep to the loud squirreling sound and loud motor sounds. Warning NOT made for bedrooms! 1 in my living room. Same very loud!!!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: rick
from bargersville in
Verified Purchase:Yes
the air went out of my motor home just before a big trip this a/c unit make the differance of going or not as it happened in august
I would recommend this to a friend!
Written by a customer while visiting Newair