Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: atlgagirl
from Metro Atlanta
Verified Purchase:Yes
This is our second, as they cool the upstairs of an old farmhouse. AMAZING results with little effort. Aesthetically pleasing from outside (no window boxes hanging out of the house!) and doesn't take much room inside either. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Awesome AC unit
on August 19, 2018
Posted by: Rus
from Biloxi, MS
I'm using this AC unit on our 30' Hunter sailboat, and it is doing a fantastic job in all this extreme heat we are having down here in south Mississippi, and the best part, is it will also keep us warm this winter!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Living large at Marj
from Spokane, WA
Verified Purchase:Yes
We purchased several of this product and just now went through the hottest week in our city's history. Those air conditioners just kept pushing the temps as far as possible and did not give up.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
life saver
on September 18, 2018
Posted by: rick
from bargersville in
Gender:Male
the air went out of my motor home just before a big trip this a/c unit make the differance of going or not as it happened in august
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Blows air and that’s about it
on July 4, 2020
Posted by: Jenn1131
from Detroit
We used in our bedroom and have found it to be nothing more than a glorified super loud fan. The room which isn’t large never cooled down below 79. Complete waste of money
Response from NewairBy NewAir, Customer Service, July 6, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
A portable heat pump that works for the small shop
on April 3, 2020
Posted by: therealmartian
from white salmon, wa
I installed this unit in my shop where my 3d printer requires a controlled environment...it's easy to set it...and forget it.
It does move the air around and thats a good thing...I was worried about having to buy additional fans to move the air, but with this unit...no need. However, that does mean it puts out some noise. No more than you'd expect given it's performance.
Solid construction, feels strong, not cheap. Easy to move around (on wheels).
It does move the air around and thats a good thing...I was worried about having to buy additional fans to move the air, but with this unit...no need. However, that does mean it puts out some noise. No more than you'd expect given it's performance.
Solid construction, feels strong, not cheap. Easy to move around (on wheels).
Response from NewairBy NewAir, Customer Service, April 3, 2020
Thank you for the review and for sharing your thoughts about the unit AC-14100H. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
love it especially in hot days
on September 11, 2020
Posted by: rayray
from manchester ct
works great in my home, i love it , will be buying one for a guift, don't take much space,
Response from NewairBy NewAir, Customer Service, September 11, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Incredible value! Would buy again in a heartbeat!
on February 3, 2022
Posted by: Sheri
from Kansas
Verified Purchase:No
I've had this for maybe 3-4 years, often running daily, and it has held up like a champ. I needed it to keep a certain room of the house precise temperature vs the rest of my family. It is incredibly difficult to find one that both heats and cools but this one does so effortlessly and was the best price I could find on this BTU size range. Great range on the remote, and filters are super easy to remove to clean and reuse. The fan on high speed is very powerful and lets out quite the blast! I usually only need low speed but it's great to see how powerful it is and all the features and functions left me quite impressed. Customer service is incredible and answers any questions very quickly! Fantastic experience with this company. Would buy again in a heartbeat!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair