Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Garage space
on October 11, 2020
Posted by: Foti G
from Florida
I set the unit up today in my garage , had a 6 inch hole made in the concrete wall , purchased stainless steel brackets and a couple of hours later I can finally use my garage in this Florida heat . What a difference it makes .
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Does all it said it would,
on August 25, 2011
Posted by: mon 54 tv
from Undisclosed
This product is so easy to install from start to finish a third grader can do it. My wife installed it before I came home from work.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: JP in Vegas
from Las Vegas, NV
Verified Purchase:Yes
Great Unit...But..Using this in a closed/semi-sealed room under 500 sq ft won't work well. I placed it in my approx 450 sq ft (mostly sealed) garage, with the hose vented to the outside as directed and it sucked so much air out of the garage that my Home furnace quit working and I could literally feel air being sucked out of the wall sockets.
So in order to work properly in a room under 500 sq ft you need to open a window or have a large air vent to the outside which kind of defeats the purpose. On the upside this monster still heats my garage up in less than 10 minutes. Have not used the Air Conditioner yet.
Spoke with NewAir and their Customer service is top notch, have bought a few items from them over the years. They said I bought too large of a Unit for my space, and should return/exchange for a smaller BTU rating. May do this. But it's a pain trying to repackage for shipping..
So in order to work properly in a room under 500 sq ft you need to open a window or have a large air vent to the outside which kind of defeats the purpose. On the upside this monster still heats my garage up in less than 10 minutes. Have not used the Air Conditioner yet.
Spoke with NewAir and their Customer service is top notch, have bought a few items from them over the years. They said I bought too large of a Unit for my space, and should return/exchange for a smaller BTU rating. May do this. But it's a pain trying to repackage for shipping..
Response from NewairBy Newair, Customer Service, February 1, 2022
Thank you for taking the time to leave a review on your unit AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Rich Z
from Crawfordville, FL
Verified Purchase:Yes
I have used this model in my garage since I had it built and although it won't cool a 1500 sq ft building down to 75 degrees, it certainly is enough to take the edge off in those hot Florida summer days. Which is all I want from it. I have tried some other brands, and they just didn't push enough air, or the "cold" air coming out just wasn't really COLD. No, they won't last forever, but when one goes bad, normally because of fan noise building up, I just buy another of the same make and model, and that will do me just fine.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Works well, cools off a large room, needs a remote
on September 19, 2018
Posted by: Sirlaughsalot
Gender:Male
I have owned this for almost 4 months now so it is time to give a review. The NewAir AC-14100H does a great job cooling our large bedroom, which is about 400 sq ft. It is quiter than a window unit but still makes some noise. Upkeep is easy. Add some water to it if you want it to cool more effeciently. A remote would be a nice addition. Also, one end of the hose needs to be a quick disconnect so it can be moved to different areas of the house easier. Making it screw into each end was not a good design. Other than that, this unit is great.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great Portable Air Conditioner and Heater
on March 22, 2021
Posted by: GrammyG
from Tarrant Co, TX
I purchased this unit 5-6 years ago for my husband to use in his garage/workshop area. We live in Texas, and it is needed in summer heat and also in the cold of our winters. This has been a great purchase. It is set up well and is easy to regulate and use. We have had no problems with the unit. We had to replace the accordian type exhaust vent hose this year because the old one had become brittle, but that is to be expected. Would recommend!
Response from NewairBy NewAir, Customer Service, March 23, 2021
Hi, Thank you for taking the time to leave a review on your AC-14100H. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Product and Customer Service
on August 4, 2021
Posted by: Jeff
from Brentwood, CA
Verified Purchase:No
I purchased this unit to use in my garage for exercising as well as for when I am working out there in the summer heat. This unit performed very well. When an issue arose, their customer service wasted no time replacing the unit as it was under warranty. A very minor issue in my opinion, but it was handled with no hassle whatsoever.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Jenn1131
from Detroit
Verified Purchase:Yes
We used in our bedroom and have found it to be nothing more than a glorified super loud fan. The room which isn't large never cooled down below 79. Complete waste of money
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair