Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
We Love Our Unit
on June 13, 2018
Posted by: Erica
from Alabama
We love our NewAir AC Unit! We keep our unit in our bedroom and it helps keep our room cool during the very hot Summer nights. Its quiet and I love the remote control. I have recommended this unit to my family and friends!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great Unit !
on November 2, 2013
Posted by: gino
from Undisclosed
I would highly recommend this unit if you have an area that needs cooling. You wont be disappointed.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
2
kendrickemery26@gmail.com
on August 18, 2018
Posted by: KenKen
from Kansas City
This unit is starting to produce its own water, which means I have to drain it around the clock. What causing this issue? On the other hand it does cool off the area I wanted to cooled.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Ken,
Your AC dehumidifies as it cools, and will produce water. It will need to be drained periodically, or it can be set up for continuous drainage. Please see instructions in your manual. If you need further assistance, please contact support@newair.com.
Your AC dehumidifies as it cools, and will produce water. It will need to be drained periodically, or it can be set up for continuous drainage. Please see instructions in your manual. If you need further assistance, please contact support@newair.com.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Ken,
Your AC dehumidifies as it cools, and will produce water. It will need to be drained periodically, or it can be set up for continuous drainage. Please see instructions in your manual. If you need further assistance, please contact support@newair.com.
Your AC dehumidifies as it cools, and will produce water. It will need to be drained periodically, or it can be set up for continuous drainage. Please see instructions in your manual. If you need further assistance, please contact support@newair.com.
Written by a customer while visiting Newair
Posted by: Johnh
from Little elm tx
Verified Purchase:Yes
Have had for several years and have found that it performs very well.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AC-14100E. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AC-14100E. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Way better than I was expecting!!
on November 3, 2013
Posted by: Carmen
from Undisclosed
I live in Idaho where most houses don't have AC, but this summer has been 95+ degrees outside. With the inside of our house being 85 degrees, I knew I had to do something. We ordered this and it was at our house in just 3 days!! I was expecting it to drop the living room down to a tolerable temperature, but it keeps the entire 1400 square foot main level of our house at 70 degrees!! It's so amazing and soooooo much happier now! I definitely recommend this!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again which I have already.
on February 25, 2022
Posted by: Gil stay cool
from Garden Grove CA.
Verified Purchase:No
Love that is easy to move around and it come with everything you need. And cools the room down.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100E. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100E. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Mono_510
from Oakland ca
Verified Purchase:Yes
Works great on every mode kept my whole house cold when hot and hot when cold
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Saved our lives....
on November 21, 2017
Posted by: Maksie's Mommy
from Bay Area, California.
I purchased this unit this past summer. We were having heat far above and beyond what we normally have in our area. We also have several small dogs and work all day. This unit managed the heat in our home and it was great to know we were coming home to a much cooler home than we would have otherwise. It is installed in the living room, but we could feel the cooler air coming down the hallway to the bedrooms as well. Ashley S., you folks at New Air manufacture great products. Oh, Yes, I have the New Air roll around evaporative cooler as well, both are great units.
I would recommend this to a friend!
Written by a customer while visiting Newair