Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
335
4 Stars
96
3 Stars
11
2 Stars
12
1 Star
34
91%of customers recommend this product.
(
249 out of
274)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Everything you need in a portable air conditioner
on November 9, 2012
Posted by: Ddonegan
from Undisclosed
I purchased this air conditioner so I wouldn't have to lift a heavy window unit. This air conditioner is fantastic! It cools a rather large room in my house. It was easy to install which is always a big plus!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
I would buy this product again
on March 7, 2022
Posted by: Jeff
from New York City
Verified Purchase:No
Customer service were very useful. Thanks to them I am able to get a replacement for my portable air conditioner
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100E. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100E. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Works Well
on December 31, 2013
Posted by: homebound1968
from Somerset, MA
I've had this unit now for a few months. This is my second one because the first stopped working after only 2 uses. It was under warranty of course, and air-n-water were very good with the return and exchange. This company seems top notch, and I will purchase from them in the future. As for the A/C itself, it cools a very large area in my house to acceptable levels. I am currently using it in an area about 600 sq ft. Don't get me wrong, it's not exactly frosty, but it does make it more comfortable than if we had nothing. I will buy another next year, and use these running together, which should cool down the whole area with no problem. The only real negative I can say right now is that it is noisy, but that is to be expected.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
great portable ac for the price
on January 19, 2013
Posted by: billw
from Sacramento, CA, USA
this machine is extremely easy to set up and use. at 14,000 BTU it packs plenty of power. my only compaint is the louvers migrate downward every time i use it. i had to stuff a small piece of foam in each corner to keep them from falling down.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
An absolute lifesaver
on July 1, 2022
Posted by: David from the Puget Sound
from Puget Sound Area, WA
Verified Purchase:No
This AC unit has done so much to save us over the last couple of years. We live in the Puget Sound area, and it feels like each summer gets worse and worse in terms of heat, and none of the rentals we've lived in have any sort of installed AC. We finally purchased this unit, and it is one of the best purchases we've ever made. It's relatively easy to install and move around. The only downsides we've ever encountered are how loud it can be while we're trying to sleep and the window mount doesn't completely fit our current windows, but neither of those are deal breakers (especially since our current windows are EXTREMELY tall. All in all, a great purchase.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100E. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100E. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
I love it!
on July 29, 2019
Posted by: Bently
from Purcell, Missouri
Set it up in my studio. Keeps it nice & cool even under the hot lights. Couldn’t be happier.
Written by a customer while visiting Newair
Customer Rating
5
Saved me twice already!
on January 4, 2018
Posted by: Hollywood Dale
from Hollywood, FL
Ashley S sent me an invite to review this great unit, which got me thru a heat wave while Central AC was out, and again after Huricane Irma took power out a week. Ran on 2K generator. Great investment!!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: ommarbond
from FL
Verified Purchase:Yes
I did a lot of research looking for a way to cool down our garage and this unit did the job! Our garage would get as hot as 100+ degrees inside but after insulating our garage door and adding this AC unit we were able to get it down to the mid/upper 70's which is WAY more comfortable and allowed me to detail the cars inside the garage which is what I wanted. VERY happy with this unit, highly recommended!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir AC-14100E and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir AC-14100E and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair