Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.5
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
126
4 Stars
35
3 Stars
3
2 Stars
4
1 Star
10
92%of customers recommend this product.
(
100 out of
109)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Al in RI
from Hopkinton, RI
Verified Purchase:Yes
Everything as expected...a bit noisy, but they're all noisy...nothing we can't live with. Very easy to set up and install.
Response from NewairBy NewAir, Customer Care, June 15, 2020
Hi, Thank you for taking the time to leave a review on your AC-14100E. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Exactly what I was looking for!
on June 15, 2020
Posted by: Anonymous
from FL
I did a lot of research looking for a way to cool down our garage and this unit did the job! Our garage would get as hot as 100+ degrees inside but after insulating our garage door and adding this AC unit we were able to get it down to the mid/upper 70’s which is WAY more comfortable and allowed me to detail the cars inside the garage which is what I wanted. VERY happy with this unit, highly recommended!
Response from NewairBy NewAir, Customer Service, June 15, 2020
Thank you for your feedback on this NewAir AC-14100E and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Zimm
from Holly Springs, NC
Verified Purchase:Yes
Easy to set up. Garage feels much better and significantly reduces the humidity.
Response from NewairBy NewAir, Customer Service, June 23, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Best AC and best customer service
on June 30, 2020
Posted by: Silvia
I did lots of research before I purchased this AC. My biggest concern was getting services in Canada in case anything happens.
Today, I contacted them and they were friendly and fixed my problem right away. No fussing at all.
Today, I contacted them and they were friendly and fixed my problem right away. No fussing at all.
The product itself, it is the best AC I have so far. I had couple of window AC as well as portable ones but this one really cools down the place.
It’s been little more than a year that I’ve been using this AC , so far very happy with product and customer service.
Response from NewairBy NewAir, Customer Service, July 1, 2020
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great portable ac and great customer service
on July 3, 2020
Posted by: Dmna
from Maine
Unit 14100, has worked flawlessly. Had to contact customer service and they were great too! Thanks NewAir
Response from NewairBy NewAir, Customer Service, July 3, 2020
Thank you for posting your comments in regards to the AC-14100E. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Blows air and that’s about it
on July 4, 2020
Posted by: Jenn1131
from Detroit
We used in our bedroom and have found it to be nothing more than a glorified super loud fan. The room which isn’t large never cooled down below 79. Complete waste of money
Response from NewairBy NewAir, Customer Service, July 6, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Very comfortable
on July 26, 2020
Posted by: PJS69
from Arizona
I just installed mine. Works great. Just some one needs to design an air tight window kit for an RV. I bought this unit to help in the Arizona heat and was noticing that it really wasn't changing the temperature in the rv. Once I closed the window that I had the exhaust hooked up to the rv ac's finally made a change in temperature inside the rv!
Response from NewairBy NewAir, Customer Service, July 27, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Anonymous
from Cincinnati
Verified Purchase:Yes
Seems to be very well made, and cools as advertised. It is quite effective for our application.
Response from NewairBy NewAir , Customer Service, August 11, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair