Customer reviews from Newair
Luma Comfort - 1.6-Gal. Tower Evaporative Cooler - Gunmetal/Silver
Average customer rating
4.6
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
31
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
2
96%of customers recommend this product.
(
25 out of
26)
Customer Reviews for Luma Comfort - 1.6-Gal. Tower Evaporative Cooler - Gunmetal/Silver
Customer Rating
5
Great for Cooling a Bedroom
on April 18, 2022
Posted by: Jeff
from Denver, CO
Verified Purchase:No
I have used this product the past year and it works great as a fan and an extra boost of cold air when using the evaporative cooler during hotter days.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC45S. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC45S. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Matt
from Alaska
Verified Purchase:Yes
This cooler was purchased in July and has worked great. We had one small problem with a crack in the water tank. After contacting Elizabeth at newair the problem was immediately resolved. I could not ask for a better response!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the Luma Comfort EC45S. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the Luma Comfort EC45S. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I would buy again
on August 13, 2018
Posted by: Angel
from Great mills md
I love this product. It cools my daughter room nicely. The only problem is the way you have to let the water out of the tank... But would recommend this with thumbs up.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Decent cooling for size and energy consumption
on July 16, 2013
Posted by: Nubru99
from Undisclosed
Bought this cooler for a small bedroom about 12 x 10. Works pretty good. If you want a big difference you have to keep ice or freezer packs in the bucket.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Pretty tower with wheels
on May 12, 2015
Posted by: DianaElizabeth_
from Undisclosed
I enjoy the wheel feature so I can move it from my office to the bedroom depending on the day. I also don't have to run the AC all day to cool the entire house if I'm in my office all day at home. I can hear the water trickle as it circulates which isn't a big deal, sounds like an aquarium, that's all but I wanted to mention it. I like the timer ability and the cooling ice packs that were included (2) so it can cool more effectively on the 120 degree days!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Works Great
on March 14, 2015
Posted by: Jammie Morey
from Undisclosed
Heat in the south can be pretty brutal. With not having central air we use the cooler to keep our daughters room cool. While it doesn't cool it like an air conditioning, when using ice packs within the tank on the cooler it keeps her room comfortable. Would recommend for cooling a small room
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: shades7204
from Austin TX
Verified Purchase:Yes
This fan works great and keeps a fully sunlit 22' x 12' room cooled down in the hotter times of the year.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
great item
on May 29, 2017
Posted by: aj
from Saint Louis, MO
Was very happy when item arrived on time. Was well packaged and easy to set up. Very easy to get started. Has a great sleek design, love that it is on wheels to move where it is needed. Works just as described. Really brought the temps down in the room when running. The cooling and humidifying affect is great and gets started quickly. you can run it as just a fan, or when needed run the cooling function and it really does the job.. Is helping to keep our air off on the days where it is starting to get too warm. I would say it is totally worth the investment. Very happy with product and would recommend and even nice enough to give as a gift. Very happy... thank you
I would recommend this to a friend!
Written by a customer while visiting Newair