Customer reviews from Newair
Luma Comfort - 1.6-Gal. Tower Evaporative Cooler - Gunmetal/Silver
Average customer rating
4.6 out of 5
4.6
(39 Reviews)
Open Ratings Snapshot
Rating breakdown 39 reviews
5 Stars
31
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
2
96%of customers recommend this product. 
(
25 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Luma Comfort - 1.6-Gal. Tower Evaporative Cooler - Gunmetal/Silver
Customer Rating
5 out of 5
5
Has worked great for us since 2013!
on January 25, 2016
Posted by: Pete in Phoenix
from Phoenix, AZ
We purchased this cooler/humidifier for purpose of adding moisture to the air in our house as we live in a very dry climate. It has worked day and night for almost three years now. I am actually very surprised as we have other models before that can't handle our hard water. I thought for sure it would only last a year or so. I have taken it apart twice now for a super-cleaning and are now on my 6th filter as our water is tough on them. Every two months, I descale the filters with a commercial de-scaler and they hold up well. It's a great product.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Very effective product, totally lives up to my expectations.
on November 11, 2015
Posted by: Lily who's always hot!
from Long Beach, CA
I have just put this in my bedroom and it is working very well to help keep me cool.
Pros: Accurate Temperature Controls, Cools the Whole Room, Easily Portable, Even Air Distribution, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Very effective product, totally lives up to my expectations.
on November 10, 2015
Posted by: Lily who's always hot!
from Long Beach, CA
I have just put this in my bedroom and it is working very well to help keep me cool.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great customer service
on October 2, 2015
Posted by: Cathy
from Highlands ranch, CO
I had a great experience with Leroy in customer service. Love the product but the motor died after only a couple of months. Leroy is helping me fix or replace it.
Pros: Accurate Temperature Controls, Easily Portable, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great customer service
on October 1, 2015
Posted by: Cathy
from Highlands ranch, CO
I had a great experience with Leroy in customer service. Love the product but the motor died after only a couple of months. Leroy is helping me fix or replace it.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Pretty tower with wheels
on May 13, 2015
Posted by: DianaElizabeth_
from Undisclosed
Verified Purchase:Yes
I enjoy the wheel feature so I can move it from my office to the bedroom depending on the day. I also don't have to run the AC all day to cool the entire house if I'm in my office all day at home. I can hear the water trickle as it circulates which isn't a big deal, sounds like an aquarium, that's all but I wanted to mention it. I like the timer ability and the cooling ice packs that were included (2) so it can cool more effectively on the 120 degree days!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Pretty tower with wheels
on May 12, 2015
Posted by: DianaElizabeth_
from Undisclosed
I enjoy the wheel feature so I can move it from my office to the bedroom depending on the day. I also don't have to run the AC all day to cool the entire house if I'm in my office all day at home. I can hear the water trickle as it circulates which isn't a big deal, sounds like an aquarium, that's all but I wanted to mention it. I like the timer ability and the cooling ice packs that were included (2) so it can cool more effectively on the 120 degree days!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Holly Sosa
on April 26, 2015
Posted by: Holly Sosa
from Undisclosed
Verified Purchase:Yes
I live in a desert climate and loved this cooler. I keep it in my master bedroom and use the ice packs it comes with on especially hot days. It adds a nice amount of moisture to the air and works efficiently. For night time use, it's especially nice since it has several settings and comes with a remote.
I would recommend this to a friend!
Written by a customer while visiting Newair
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