Customer reviews from Newair
NewAir - Under Desk Heater - White
Average customer rating
4.7
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
155
4 Stars
36
3 Stars
5
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
150 out of
155)
Customer Reviews for NewAir - Under Desk Heater - White
Customer Rating
4
Great little heater but needs better feet.
on January 10, 2020
Posted by: Dr Greg
from Lakeside, Texas
Great size for smaller rooms, office, bathroom, small bedrooms. Saves energy from the old 1500 watt heaters. Only issue I have is the feet. Two small metal fins plug into plastic feet. While assembling, the metal tended to bend. Since it is part of the heating unit, I feel a bend or crack or break will ruin the heater.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
It will do the job for a small space
on December 3, 2015
Posted by: Patricia
from Lakewood, Co
Small and quiet, heats up okay, but you cant put it near anything. Heats up a 10x 10 room as long as the door is closed.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great little heater
on January 2, 2012
Posted by: Reno mountains
from Reno, NV
I got this heater for the bedroom, I live off-grid with solar power and don't want to deplete my batteries at night and also not use propane for heating as that is so expensive. This little heater does a good job, it does not make the room toasty, but comfortable and it does not depleate the batteries too bad. I keep it on during the evening, but turn it off when I go to sleep. Very happy with the product and also dealing with Air and Water. Super fast shipping and easy transaction.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great little heater!
on January 29, 2013
Posted by: wonderboy
from Sierra Foothills, Northern California
I bought this to warm up the space under the desk in my home office. It is just what I needed to keep my feet and legs warm without cranking up the heat in the whole house. The thin profile is out of the way. It's safe, silent and easy to set up and use. Ordering was easy and delivery was quick. I do wish it had a built in timer but I will just plug it into a power strip with a timer. If you need a heater under your desk. It's hard to imagine a better solution.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
GREAT concept AND fantastic customer service by Christine
on March 3, 2017
Posted by: AgapeRX
from Los Altos, CA
Christine was the utmost courteous and polished professional who knew exactly where the feet or casters (sans wheels) for their brand NewAir desk heater. When I called she informed me immediately that most call reporting them missing but in fact, they are cleverly hidden in space efficient packaging. I wasn't certain with what I was impressed with more, the clever packaging (tis really of all I have seen- as they were hidden underneath and embedded in the styrofoam fit snugly in the box) or Christine's knowledge of the product right to the packaging, helpfulness, and courteousness. It truly is difficult to get high marks in all 3 but she deserves them all. I did not have to wait for an additional shipment nor be directed to call another number where the heater is made, etc.. Time is precious ! The desk heater in itself is an efficient, perfect addition to a 8'.5 x 7.5' area converted into an office. It warms up the area just as well as the 700-800W space heaters but 1/2 wattage and is easy to maneuver. Best of all, I never regret buying it since I previously had the larger one which I would constantly move out of the way.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Heater's just as great as customer service!!
on February 21, 2022
Posted by: ILMedGrower
from Illinois
Verified Purchase:No
Great heater! I own 4 of these. Last one I got was a dud out of the box. New Air quickly agreed to ship a new heater to me!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AH-400. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AH-400. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Cindyk
from Eagleville , Pa
Verified Purchase:Yes
Funny how that small heater heats a room and each time I walk down the hall it's warm as well.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
WONDERFUL LITTLE HEATER
on January 22, 2013
Posted by: Darlene
from Louisville, KY, USA
Heats a small space perfectly. Doesn't get too hot only comfortably warm.
I would recommend this to a friend!
Written by a customer while visiting Newair