Customer Reviews for NewAir - Under Desk Heater - White
Customer Rating
5
very good product
on February 17, 2023
Posted by: NG
from Rochester, MN
we use it in our facilities and everyone seems to be happy with them
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-400. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-400. We highly appreciate your feedback. Thank you for choosing Newair.
When I received this heater and assembled, the feet broke due to an issue with manufacturing. A drip of dried coating caused the foot tab to be too thick. I shaved down the coating and contacted Newair, which immediately sent replacement feet. Their customer service is very good. The heater is perfect for a small half bath.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-400. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-400. Thank you for choosing Newair!
This is the very best under-desk heater I've ever used (and I've used ALOT). It is exceptionally quite, not fan noise at all! It heats quickly and I love that it is energy efficient!
I HAVE ALREADY BOUGHT TWO OF THESE LITTLE HEATERS AND AM PLANNING O BUY A THIRD. FOR THEIR DIMINUTIVE SIZE THE BTU OUTPUT RIVALS SPACE HEATERS BOTH LARGER, BULKIER, AND MORE EXPENSIVE. HOWEVER, A MINOR QUIBBLE; THE PLASTIC "SHOES" WHICH GET SNAPPED ONTO THE LOWER FLANGE ARE MDE OF VERY FRAGIL PLASTIC. IN ONE OF MY AH-400'S BOTH SHOES CRACKED IN HALF RENDERING THE UNIT TO STAND UPRIGHT. THIS HA BEEN BROUGHT TO A MIOST WONDERFULLY PLEASANT PRODUCT REP. WHO IS TAKING STEPS TOO HAVE REPLCEMENTS SENT TO ME. PRODUCT SUPPORT SEEMS TOP NOTCH.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-400. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-400. Thank you for choosing Newair!
The heater works as intended. However, the coating process leaves thick globs of paint on the foot attachment tabs. The feet will not fit on without shaving down the coating. The first foot broke in half before I realized what was going on.
Response from NewairBy Newair, Customer Service, December 21, 2022
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care