Customer reviews from cuisinart.com
Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Average customer rating
4.3 out of 5
4.3
(487 Reviews)
Open Ratings Snapshot
Rating breakdown 487 reviews
5 Stars
281
4 Stars
125
3 Stars
39
2 Stars
24
1 Star
18
83%of customers recommend this product. 
(
373 out of 450
)
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Customer Reviews for Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Customer Rating
2 out of 5
2
Good idea but did not hold up
on February 26, 2023
Posted by: Dan Kub
from Norther Virginia
Verified Purchase:Yes
After 2-3 months the 12-cup feature stopped working. Nothing could be done to fix this problem so Cuisinart sent a replacement, but it was a 10-cup unit because (they said) the 12-cup model was discontinued. That said, having a burr grinder is far superior to blade ones and the tech to grind just the right amount works well.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Fine reliable product. Great coffee.
on June 5, 2023
Posted by: Dancin’ Don
Verified Purchase:Yes
This is our second unit in five years. We used the first one until it refused to continue.
It is a great product and easy to maintain but you must keep it clean. Especially the coffee chute.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Good stuff!
on January 19, 2024
Posted by: RickN1
from NH
Gender:Male
Verified Purchase:Yes
Overall, pretty happy with flavor and convenience only thing is coffee bean grinder is very loud.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
REVIEW
on April 15, 2024
Posted by: Deborah Perry
from California
Gender:Female
Verified Purchase:Yes
Great machine. Easy to work.would recommend to friends.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Outstanding for true coffee lovers!
on June 19, 2018
Posted by: Cindy57
from Pocomoke MD
Gender:Female
Verified Purchase:Yes
I bought this maker about 6 weeks ago and am thrilled with it! Set aside the fact that it's an extremely high quality unit,and it looks great on the counter, I love that I can now use pre-ground coffee or I can use my fresh beans!! My choice!! Sometimes I go back and forth with some ground coffee, then switch it up and maybe go to a flavored whole bean, and then back to ground coffee-whatever so I have "coffee options" based on my mood.
It only grinds enough beans for the number of cups I select, so no wasting or grinding and then storing extra grounds. You can also set the strength of coffee you prefer! This unit is very easy to use and clean. I highly recommend it!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Disappointed Purchase
on June 17, 2018
Posted by: BLACKPEARL
from Atlanta, Ga
Gender:Female
Verified Purchase:Yes
Mother’s Day purchase! Coffee is tepid after 1 hour, cafe does not keep coffee hot. Brew indicator strength not true to manual. Grind features are not user friendly. Overall very unhappy with this purchase and this is my 5th Cusinart Coffee pot.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Lack of response from support
on June 26, 2021
Posted by: Guilherme DAgostini
from São Paulo, Brazil
Gender:Male
Verified Purchase:Yes
4 years of use. Leaking on resistence. Trying to get a response from Cuisinart support for more than a month without response.
The leaking is not the problem but the lack of support...I would think a lot before buying another Cuisinart product.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Some Issues
on April 2, 2018
Posted by: batwax517
from Seacoast Region, NH
Gender:Female
Verified Purchase:Yes
We have owned 3 Grind and Brew Coffee Makers prior to this 4th and current one. It seems that we have to clean the chute where the coffe enters the filter basket on a weekly basis. This is far more frequently than the previous ones. At least once a week we get and error "beep" and the coffee maker interrupts the coffee making process and we must take the bean bin off and clean out the chute before we can get a cup of coffee. Based on the fact that we use the same beans we have always used (Starbucks) it would appear that the problem is the coffee maker. So disappointed because we have been loyal Grind and Brew owners for over 5 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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