Customer reviews from cuisinart.com
Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Average customer rating
4.3 out of 5
4.3
(484 Reviews)
Open Ratings Snapshot
Rating breakdown 484 reviews
5 Stars
279
4 Stars
124
3 Stars
39
2 Stars
24
1 Star
18
83%of customers recommend this product. 
(
372 out of 449
)
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Customer Reviews for Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Customer Rating
2 out of 5
2
Nobody likes Cold Coffee
on June 21, 2021
Posted by: Greg41
from Simi Valley, CA
Gender:Male
Verified Purchase:Yes
Coffee maker does not heat the water hot enough to keep the coffee drinkable for more than 5 minutes in the insulated carafe. The resting pad does not operates after brewing because it will damage the insulated carafe. Do not buy this coffee maker if you like hot coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Good but flawed
on June 23, 2021
Posted by: BobA546
from Alabama
Gender:Male
Verified Purchase:Yes
Some really great features, but one major flaw. The 24-hour timer is really nice and I love the stainless steel pot. The "burr" grinder is the best type to use. However, the slope of the area that holds the beans is not steep enough to consistently feed beans into the grinder portion. Sometimes beans flow nicely and other times they don't. And flavored beans with any kind of oils on them or dampness won't feed at all. The slope of the bean bin needs to be much much steeper. Good coffee is made by "consistently" using the right amount of coffee with the right amount of water. However, because this machine can't consistently grind the same amount of beans each time many cups are too weak or too strong meaning this item simply can't make good coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great machine
on March 24, 2022
Posted by: Virginia drinker
from Northern VA
Gender:Male
Verified Purchase:Yes
It has changed my opinion of drinking coffee to the enjoyment and not just used to wake up. It brews a clean tasting coffee and takes out the bitterness compare to my prior coffee machines.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Repeat Burr Grind and Brew Thermal Coffee maker
on June 26, 2022
Posted by: RFra
from Birmingham, MI
Gender:Male
Verified Purchase:Yes
Fantastic, Burr, Grind and Brew all-in-one machine. Provides the flexibility to also use already ground coffee. Is programmable allowing one to wake up to a freshly brewed coffee. Comes with gold filter to spare the use of paper filters. Easy to clean. Thermal can keeps coffee hot/warm for hours. For us a repeat purchase. First machine lasted 7 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
More heat.
on August 28, 2022
Posted by: Reycpa
from Miami, FL
Gender:Male
Verified Purchase:Yes
Needs more heat
Coffee should be around 180 degrees
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Coffee machine replacement.
on September 25, 2022
Posted by: Coffee expert.
from LA, CA
Gender:Male
Verified Purchase:Yes
I replaced a previously owned, same model machine, which served me well for many years. The new model has a different grind shoot, which is a little more difficult to clean. Also, the carafe lid doesn’t seem to seal as tight, as the older version. Otherwise the machine is working great, I just hope it lasts as long as the previous one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Makes great coffee
on February 7, 2023
Posted by: Swell
Verified Purchase:Yes
Love how easy this is to clean and use over the older type Grind and Brew. Makes great coffee! Not crazy about the thermal pot. Coffee doesn’t really stay hot and difficult to clean.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Good idea but did not hold up
on February 26, 2023
Posted by: Dan Kub
from Norther Virginia
Verified Purchase:Yes
After 2-3 months the 12-cup feature stopped working. Nothing could be done to fix this problem so Cuisinart sent a replacement, but it was a 10-cup unit because (they said) the 12-cup model was discontinued. That said, having a burr grinder is far superior to blade ones and the tech to grind just the right amount works well.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
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