Customer reviews from cuisinart.com
Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Average customer rating
4.3 out of 5
4.3
(483 Reviews)
Open Ratings Snapshot
Rating breakdown 483 reviews
5 Stars
278
4 Stars
124
3 Stars
39
2 Stars
24
1 Star
18
83%of customers recommend this product. 
(
372 out of 449
)
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Customer Reviews for Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Customer Rating
5 out of 5
5
Still working
on June 25, 2020
Posted by: Cruise 2015
from MI
Verified Purchase:Yes
Had for 3 weeks and it still works. Bought the one that holds 1/2 beans so don't have to put beans in daily. The carafe keeps the coffee hot. Had problems with the Brew and Grind that beans are added daily.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
There are better one out there for the money
on September 5, 2020
Posted by: Sharon LR
from New Hampshire
Gender:Female
Verified Purchase:Yes
It does not keep the coffee that hot. It will not make less than four cups. You push a button and turn it for the amount of cups. One day I thought it was on 4 and it turned out it was on 10. I guess it is a sensitive button so now I check and recheck. It's a pain. The coffee pot is difficult to clean and will not fit in my dishwasher and the lid is so tight when you put it on, it makes it difficult to take it off. I would not buy this again and would return it if I could.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great Freshly ground coffee
on September 19, 2020
Posted by: Avid Coffee Drinker
from Citronelle, AL
Gender:Female
Verified Purchase:Yes
The grinder is definitely loud for this machine but otherwise, it makes great freshly ground coffee of any flavor!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Easy to use coffemaker
on October 15, 2020
Posted by: Thomas M
Gender:Male
Verified Purchase:Yes
Best grind and brew coffeemaker I've owned. Easy to use, easy to clean, the carafe keeps the coffee hot for hours.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Makes good coffee
on November 9, 2020
Posted by: B52Gary
from Windsor CO
Gender:Male
Verified Purchase:Yes
Very good coffee maker with a nice sized bin for the coffee beans.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Broke right after warranty was up
on November 10, 2020
Posted by: JaimeO
from Commerce City CO
Verified Purchase:Yes
Loved this but right after the 3 month warranty was up, it broke. The screws to get to the bottom require a specialty tool.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great Coffee every time.
on November 29, 2020
Posted by: Linda from Michigan
Gender:Female
Verified Purchase:Yes
This is the greatest coffee maker ever. Freshly ground beans makes good coffee. Just remember to clean the chute every time you add more beans; it takes just a minute. This is my second purchase of this coffee maker, the first one lasted 10+ years. I absolutely would not have any other coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Cuisinart is great BUT this product is not...
on May 4, 2021
Posted by: CarolCB
from Greenville, SC
Gender:Female
Verified Purchase:Yes
We love Cuisinart small appliances and own many of them. The Burr Grind & Brew was a mistake. We both feel it is messy, requires a lot of steps between pots, doesn't pour nicely without drips and doesn't stay hot, even when you prep the carafe with hot water before you brew. All in all, we wished we chose another brand that we had knowledge of. We just went on the Cuisinart name. Bad move. Make sure you brew a few pots BEFORE you purchase.
No, I would not recommend this to a friend.
Response from cuisinart.comBy RMCSMay 6, 2021
Hi Carol, we apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
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