Customer reviews from cuisinart.co.uk
Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
26
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
0
88%of customers recommend this product.
(
30 out of
34)
Customer Reviews for Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Posted by: ChrisNF
Gender:Male
Verified Purchase:Yes
A replacement machine for indentical bought years ago. A great machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk
Posted by: Krill
Gender:Male
Verified Purchase:Yes
The machine is great, but the carafe is not. Very hard to get all the coffee out and almost inevitable that some will be spilt. The other huge negative is the fact you can't set how much water is used, however much is in the tank as how much will be used.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.co.uk
Posted by: Frank
Gender:Male
Verified Purchase:Yes
Bought as a replacement after 10 years of great daily service from the previous identical coffee-maker (after several years from the one before that!). Now it seems that this is the only grind & brew filter machine on the market (I don't like the home expresso or pod machines, but if you have good beans this is excellent coffee). Disappointed that there has been no redesign of the jug whose lid/spout makes it v difficult to get the last cup out. Also disappointed that there was no brush (the feed has to be cleared after each brew) or spare water filter - both had been supplied with the previous machines. But still makes very good coffee.
I would recommend this to a friend!
Response from cuisinart.co.ukBy Cuisinart Customer Care Team, August 8, 2023
Dear Frank,
Thank you so much for your feedback, we are delighted to hear that you are happy with your recently purchased Professional Grind & Brew Plus.
We would recommend when trying to get the last small bit of coffee out of the jug, that you remove the lid which will also help get that out easier for you.
I will arrange for someone to contact you direct regarding a spare filter for you also.
We hope you enjoy your Cuisinart appliance and please never hesitate to call us if you need any future assistance.
Thank you so much for your feedback, we are delighted to hear that you are happy with your recently purchased Professional Grind & Brew Plus.
We would recommend when trying to get the last small bit of coffee out of the jug, that you remove the lid which will also help get that out easier for you.
I will arrange for someone to contact you direct regarding a spare filter for you also.
We hope you enjoy your Cuisinart appliance and please never hesitate to call us if you need any future assistance.
Written by a customer while visiting cuisinart.co.uk
Posted by: Darren north
Gender:Male
Verified Purchase:Yes
Good machine makes great coffee and good service would recommend
I would recommend this to a friend!
Response from cuisinart.co.ukBy Cuisinart Customer Service, June 24, 2024
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with your recently purchased Professional Grind & Brew Plus.
We hope you enjoy your Cuisinart appliance and please never hesitate to call us if you need any future assistance.
Thank you so much for your feedback, we are delighted to hear that you are happy with your recently purchased Professional Grind & Brew Plus.
We hope you enjoy your Cuisinart appliance and please never hesitate to call us if you need any future assistance.
Written by a customer while visiting cuisinart.co.uk
Posted by: Slih
Gender:Female
Verified Purchase:Yes
We've had early morning coffee for most days using the timer, coffee stays hot for a few hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk
Posted by: mariusz
Gender:Male
Verified Purchase:Yes
I bought it for replacement coffee maker witch I had before .. same brand ...
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk
Posted by: Thomas
Gender:Male
Verified Purchase:Yes
I bought this to replace 10yr old model with old type jug
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk
Posted by: LouandRog
Gender:Female
Verified Purchase:Yes
I think it uses more beans than the one with a removable grinder . But it makes very good coffee . We use an Italian roast and only have it on the mild setting which is more than strong enough. Very sturdy way to keep clean .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.co.uk