Customer reviews from cuisinart.com
Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Average customer rating
4.3
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
278
4 Stars
124
3 Stars
39
2 Stars
24
1 Star
18
83%of customers recommend this product.
(
372 out of
449)
Customer Reviews for Cuisinart - Grind & Brew Thermal 12-Cup Automatic Coffeemaker - Stainless-Steel
Posted by: DadCanFixIt
from Tampa
Gender:Male
Verified Purchase:Yes
I've had this unit for about 7 months, and bought it to replace a Cuisinart DGB-625 because I was looking for a thermal carafe option. Had I known that this one doesn't use the hot plate to heat the carafe at all, I wouldn't have considered it. The unit is nicer and easier to keep clean than the 625, and at first it did great. Over a few months though it started throwing dry coffee grinds out the left side, most of which land on the top of the carafe and get into the coffee that is being made. Then, about three months ago the chute latch would randomly not open, so sometimes it would drop coffee into the basket, and sometimes it wouldn't and you'd end up with a carafe full of hot water. I clean this unit METICULOUSLY. You basically have a 50-50 shot at getting coffee with this unit. On the upside, I've cut back my coffee intake significantly thanks to this unit - I hardly drink it all anymore. But picking this unit was definitely a mistake and I would not do it again, even for half the price.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Groundsinmycoffeeguy
from St Paul, MN
Gender:Male
Verified Purchase:Yes
Basket overflows makes a pot of grounds. Even when it did work it’s not possible to poor all the coffee out of the stainless pot.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: CoffeeD
Gender:Female
Verified Purchase:Yes
Worked very well for 10 months then the grinder stopped working. It was covered under the warranty but at my expense for returning old unit and cuisinart shipping me a new one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: YesWeCan
Gender:Female
Verified Purchase:Yes
It works well, and is not too difficult to set up. Cleaning is easy too.
I only wish the coffee darkness could be set somewhere between medium and strong; medium’s not quite right and strong is bitter to my taste. But I think I can live with medium and grow to enjoy it more. The big luxury for me is the built-in burr grinder! Having fresh brewed coffee is great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: kjwill
Verified Purchase:Yes
This is probably my 3rd or 4th grind and brew. Love the thermal pot and not have to worry about a hot pad - leftover coffee is sometimes still warm the next morning. The price is reasonable and I haven't really seen any comparable competition at this price point. I do wish there was a way to avoid grounds build-up in the chute, but that's probably my only criticism of this appliance.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Good coffee maker BUT when pouring coffee pot leak
on June 12, 2019
Posted by: La grange IL resident
Gender:Female
Verified Purchase:Yes
Good coffee maker BUT when pouring coffee pot leak. Our old one did the same. We like fresh ground coffee so for the money this is a Great product/purchase for the money.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sue234
Gender:Female
Verified Purchase:Yes
Had a Breville that started leaking, decided to replace it with this. Love it! Has almost all the features of the Breville, is easier to clean and makes better coffee. Would have given it 5 stars, but there's no adjustment for how much water to use as you make a pot. So in other words, whatever water is in the well, will be used for your brew, regardless of how many cups you tell it you're brewing. You need to add the right amount of water each time you brew. Other than that, it's perfect!
Written by a customer while visiting cuisinart.com
Posted by: JackC
Gender:Female
Verified Purchase:Yes
I find the coffee pot to be very heavy. There are no water level lines inside the pot you have to look on side of pot while pouring water to know how much you are filling- difficult to pour water inside pot for a left handed person- definitely a pot for right handed people. The big plus is the coffee is delicious!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com