Customer reviews from philips.com
Philips Sonicare - Healthy White Rechargeable Sonic Toothbrush - White
Average customer rating
4.6
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,225
4 Stars
299
3 Stars
46
2 Stars
25
1 Star
41
95%of customers recommend this product.
(
1,524 out of
1,596)
Customer Reviews for Philips Sonicare - Healthy White Rechargeable Sonic Toothbrush - White
Customer Rating
4
this product really seems to help control coffee stains on porious enamel
on April 17, 2013
Posted by: luci2
Gender:Female
Verified Purchase:Yes
i have been using this product for several weeks and have noticed that the coffee stains that are difficult to manage even though i have dental cleanings every three months have been greatly reduced. i had put off purchasing this product but am so glad that i finally decided to give it a try !
Pros: reaches all areas
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product
on June 19, 2012
Posted by: dt60
Gender:Male
I have had this product for about three or four months now, certainly enough time to know whether or not I think it is something that I would recommend. The short answer is yes, I definitely recommend it. I previously had another competing product that I thought was pretty good, but I read some reviews and decided to try the Phillips Sonicare. I believe that it definitely cleans better than my previous brand. There are a couple of things I would change in the design to improve on the overall product. First, I would make the head smaller to better fit in the mouth, especially on the inside of the teeth. I seem to constantly be coming in contact with the plastic sides of the brush and at the rate it vibrates it is distracting. Second I would change the way the timer works, so that if at the end of your two minutes you wanted to continue brushing, you could do so without having to re-start it.
Pros: good feel to the overall brush.
Cons: head a little large-should be round.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Has great feautures
on November 30, 2018
Posted by: Bcspahn
Gender:Male
For the price of this package you can't beat it. Its extremely powerful and love the options on it between the 2 cleans. Love how it guides you while you brush your teeth telling you when to change positions of it while you brush and then shuts down after your complete with the brushing highly recommend this toothbrush to every one. Comes with handy carrying case so that you can travel with brush whils its secure in its case.
Pros: case, 2 cleaning modes, powerful, let's you know when to move
Cons: none
I would recommend this to a friend!
Response from philips.comBy Consumer Care, December 3, 2018
Hi there,
Thank you for your positive review of our Philips Sonicare HealthyWhite toothbrush! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
Enjoy!
Thank you for your positive review of our Philips Sonicare HealthyWhite toothbrush! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
Enjoy!
Written by a customer while visiting philips.com
Posted by: Nana0517
Gender:Female
Verified Purchase:Yes
I have used a sonicare toothbrush for about 13 years, this was a replacement toothbrush for the same model purchased 12 years ago. I love it and will use this type toothbrush ongoing, it makes my teeth feel so clean. I would recommend this model highly.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Internal linkage self destructs
on January 11, 2014
Posted by: Jimmo
Gender:Male
I'm extremely disappointed and frustrated. They do not last, though they clean satisfactorily.
I have owned two. Both lasted just over the warranty period. Both failed due to internal linkage breaking resulting in a functioning battery, motor and switch, but no movement of the brush head. I thought the first break was due to tapping the brush head on a towel after brushing, so I babied the second one. The second one lasted the same period of time, and self-destructed just after the warranty period.
You have a quality problem. I have friends with lower end models that have lasted for years.
I won't be buying a third.
I have owned two. Both lasted just over the warranty period. Both failed due to internal linkage breaking resulting in a functioning battery, motor and switch, but no movement of the brush head. I thought the first break was due to tapping the brush head on a towel after brushing, so I babied the second one. The second one lasted the same period of time, and self-destructed just after the warranty period.
You have a quality problem. I have friends with lower end models that have lasted for years.
I won't be buying a third.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Food4health
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] As of fan of Phillips electric toothbrushes, I have owned this model in the past. It is sensibly priced and does a very good job of cleaning. My main complaint is the single button arrangement and having to go through different modes in order to turn the brush off.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
i liked the size difference.
on November 9, 2011
Posted by: stevo69
Gender:Male
I have used sonicare for years, having the larger more expensive version first. It lasted forever! Trying the new slimmer head and size thought it would be as nice....no such luck. I've already gone through two within a year. The mechanism that works the vibrating head malfunctions. Go for the original!
Pros: easy for travel holds charge well.
Cons: doesn't last.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Dont recommend
on May 6, 2013
Posted by: Amjad
Gender:Male
For some reasons, evrrytime i brush my teeth i start bleeding, and after i stopped using it i dodnt have this issue again
It could be the toothbrush or the airflos i dint know anyway i stopped using both of them
It could be the toothbrush or the airflos i dint know anyway i stopped using both of them
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com