Customer reviews from philips.com
Philips Sonicare - Healthy White Rechargeable Sonic Toothbrush - White
Average customer rating
4.6 out of 5
4.6
(1,636 Reviews)
Open Ratings Snapshot
Rating breakdown 1,636 reviews
5 Stars
1,225
4 Stars
299
3 Stars
46
2 Stars
25
1 Star
41
95%of customers recommend this product. 
(
1,524 out of 1,596
)
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Customer Reviews for Philips Sonicare - Healthy White Rechargeable Sonic Toothbrush - White
Customer Rating
1 out of 5
1
Weak in comparison to the prior model
on January 16, 2016
Posted by: Jesintx
Gender:Female
Verified Purchase:Yes
This was purchased to replace an older model. This newer toothbrush does not feel like it cleans correctly and it has several unnecessary pauses in the brushing cycle.
Pros: included a whitening pen
Cons: does not leave my teeth feeling clean
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best customer service ever
on October 30, 2020
Posted by: Innahrvll
Gender:Female
Verified Purchase:Yes
I bought my sonicare in Ukraine and in 1,5 years it just stopped working/changing, etc.
I just contacted philips representative here and in 7 days I had even a better replacement.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
leaves a nice shine on your teeth
on June 6, 2021
Posted by: Tang 77
Gender:Male
Verified Purchase:Yes
Leaves a nice polish .
like 30 second timer so i brush my teeth for 2 minutes
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
toothbrush didn't last long after warranty
on July 19, 2021
Posted by: QueenB33
Gender:Female
I chose to rate this as a two star because I was expecting the toothbrush to last longer than it did. Five months after the warranty it just stopped working. These toothbrushes are not cheap. This is my second toothbrush and I will not be buying another one. I will be going back to the manual toothbrush.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareJuly 20, 2021
Hi there, thank you for your feedback. We appreciate you taking the time to share your experience with us. Sorry to hear that your toothbrush has stopped working so soon. We would like to take a closer look and see if there is anything we can do for you. Please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
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