Customer reviews from frigidaire.com
Frigidaire - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
13
4 Stars
10
3 Stars
6
2 Stars
6
1 Star
11
67%of customers recommend this product.
(
12 out of
18)
Customer Reviews for Frigidaire - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
1
Troublesome push-button controls
on January 21, 2020
Posted by: roduke
The push-buttons pins on this junk keep popping out when pressed. With the last pop-out, I tried reinserting the in pin through the now-vacant hole and it fell loosely inside the hood. Now I have no button for mid-level fan, and I don't see any easy way to gain access to the inside of the hood. It's just a button and you couldn't engineer a better solution than this?
Response from frigidaire.comBy Online Outreach Specialist, January 23, 2020
Hey, roduke! Thank you for sharing this with us. We'd like to gain a little bit more feedback to assist with your concerns.
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further. Kindly, Courtney
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
poor suction
on March 13, 2020
Posted by: Sandy20
[This review was collected as part of a promotion.] Even with full speed cooking smoke spreads in the entire living area, which is not good at all.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 16, 2020
Oh no! Sandy20.
Thank you for bringing this to our attention. We would love to speak with you more regarding your appliance, please contact us at your convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email socialcare@frigidaire.com.
Kindly,
R'Shaye
Thank you for bringing this to our attention. We would love to speak with you more regarding your appliance, please contact us at your convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email socialcare@frigidaire.com.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome overhead
on August 12, 2020
Posted by: LisaMechel
[This review was collected as part of a promotion.] Great accent piece to my kitchen, reasonably priced and easy to clean
Written by a customer while visiting frigidaire.com
Customer Rating
3
Could have better features
on November 28, 2020
Posted by: Lynne Marie
[This review was collected as part of a promotion.] The off and on 'switches' (little metal rods) are outdated, prone to break and very uncomfortable to push. I was also surprised that a range hood in this price range only has one light setting. The lights are nice and bright, and the unit looks good. I hope it lasts.
Written by a customer while visiting frigidaire.com
Customer Rating
1
worst product, Do NOT Buy!!!
on November 26, 2021
Posted by: Bongki
[This review was collected as part of a promotion.] I agree all negative reviews below. This hood came with my new house. it just is about 2 years. all buttons keeps popping off the range hood.. Also very noisy Fan. Do not Buy..
Also very hard to find new grease filter.
Also very hard to find new grease filter.
Response from frigidaire.comBy Briana , Online Outreach Specialist , December 1, 2021
Hello, Bongki! Thank you for your review. We are sorry to hear that you have not had the best experience with your appliance. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy
on April 12, 2016
Posted by: Binoy
from Seattle, WA, United States
The buttons in this model are defective and pushed-in after few months of use :(
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, April 20, 2016
Hello, Binoy. Thank you for purchasing our Frigidaire Overhead Range Hood. I regret to hear you are experiencing trouble with the buttons. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. - Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Unable to find a replacement filter
on August 3, 2020
Posted by: Dsalazarm
[This review was collected as part of a promotion.] We built a new house and selected all Frigidaire/Electrolux appliances. We washed the filter a few times but it got damaged, now we are unable to find a replacement that fits.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 21, 2020
Hello, Dsalazarm!
Thanks for reaching out to us. Replacement parts can be purchased at https://www.frigidaireapplianceparts.com/ or via phone at 800-374-4432.
Bianca
Thanks for reaching out to us. Replacement parts can be purchased at https://www.frigidaireapplianceparts.com/ or via phone at 800-374-4432.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on April 30, 2014
Posted by: Connie
I love this range hood. It washes off without streaks. The lighting is wonderful and I especially like the exhaust system. I have had many comments about it and would recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com