Customer reviews from frigidaire.com
Frigidaire - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
13
4 Stars
10
3 Stars
6
2 Stars
6
1 Star
11
67%of customers recommend this product.
(
12 out of
18)
Customer Reviews for Frigidaire - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
2
Mechanical Push Button Falls Off in 2 years
on November 26, 2020
Posted by: Dave Gadai
Looks like I am not alone ..... my fan speed button broke today (Thanksgiving) and fell back into the housing; took everthing apart and can not find a spare part number to order or a way to replace. No instructions and spare parts list.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Missing control buttons
on February 1, 2020
Posted by: LynnC
Control buttons are junk. The same problem as many below have stated. First they pop off and when you try to re-insert to screw back on they fall inside. I only have the lowest setting button left, along with the light and on/off button. Is there a way to remove the panel to get into the unit to screw them back on properly?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 4, 2020
Hi, LynnC! We apologize for any matters you have experienced with your overhead range hood buttons. Rest assured we make every attempt to produce quality products and your experience will not go unnoticed.
So that we are able to gain a little more insist and properly assist you, free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
So that we are able to gain a little more insist and properly assist you, free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice model but not sure how reliable
on June 29, 2015
Posted by: house
Selected this one because it was quite compact and powerful. Like the features but in less than a year the push buttons broke - pushed in, wouldn't come out. Frigidaire fixed with out any cost to us, but I do wonder whether something else will break. For now, working well.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Model, but button comes out very easily
on March 26, 2016
Posted by: Sam Reddy
from Charlotte, NC, United States
We got this model thru home builder, We did close home 6 months back. Button for fan comes out easily, when we switch of buttons comes out, every time we have fix the button.
After few days these button don't fit.
After few days these button don't fit.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Faulty control buttons
on August 19, 2016
Posted by: Hynek
from Bethesda, MD, United States
We purchased this unit in April 2016; it was installed shortly thereafter. Within two months, the on/off button completely popped out of the unit. We had it repaired under the Frigidaire warranty. It appears to be working properly
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, ONline Outreach Specialist, August 26, 2016
Hynek, we are glad to hear that your concern has been addressed and your hood is now working properly. Don’t hesitate to reconnect with us if you have any questions. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice look
on May 20, 2020
Posted by: Shawnee79
[This review was collected as part of a promotion.] So I purchased my home in Jan of 2020 and it was already in placed by the builder. I love the look of it....works nicely. The light bulbs went out pretty quick I think.....I've only been in the home a few months and had to replace them. And one of the buttons popped off the front.... I actually need to see what to do about that.....but I do like the look of the stainless steel and that it has 3 settings for the fan....
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality of Fan buttons and Lights
on May 4, 2020
Posted by: Naresh
We replaced this Range hood previously as the halogen bulb was not turning on and once the warranted ended not the buttons are popping out and one of the halogen bulbs is turning on. Looks like based on all reviews other users also having same issues. Not sure if something can be with out warranty.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 7, 2020
Hello, Naresh.
Thank you for taking the time to share your feedback. I apologize for your experience with your range hood. We make every effort to produce a quality appliance. We are interested in seeing what possible options we may have for you. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. I apologize for your experience with your range hood. We make every effort to produce a quality appliance. We are interested in seeing what possible options we may have for you. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Button Failure
on July 11, 2020
Posted by: Rbroadway
Have had this for a couple years and one of the buttons broke. Similar to other reviews.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 23, 2020
Hello, Rbroadway!
Thank you for your review. We are not pleased to hear about the button breaking on the overhead range hood after two years. We will send your feedback to our engineer and design teams, in hopes to better serve you in the future. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thank you for your review. We are not pleased to hear about the button breaking on the overhead range hood after two years. We will send your feedback to our engineer and design teams, in hopes to better serve you in the future. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com