Customer reviews from frigidaire.com
Frigidaire - 3.0 Cu. Ft. 8-Cycle Washer and 5.5 Cu. Ft. 8-Cycle Dryer Electric Laundry Center - Classic White
Average customer rating
3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
13
4 Stars
11
3 Stars
6
2 Stars
7
1 Star
15
49%of customers recommend this product.
(
21 out of
43)
Customer Reviews for Frigidaire - 3.0 Cu. Ft. 8-Cycle Washer and 5.5 Cu. Ft. 8-Cycle Dryer Electric Laundry Center - Classic White
Customer Rating
1
Beeps through the night
on March 21, 2020
Posted by: sleepDeprived
The unit works fine, but has started beeping 3 times intermittently throughout the day including all through the night. The owner manual makes no mention of what to do. I'm unable to find a guide on diagnostics or resetting the machine. Losing a lot of sleep!
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 23, 2020
Hello, sleepDeprived! Thanks for your feedback. We are sorry to hear that you are having this experience. We are happy to help. According to your unit’s use and care guide, you will hear three beeps to indicate the dryer/washer is ready to operate. This typically happens after buttons have pressed or knobs have been turned. To perform a reset on your appliance, unplug or disconnect from power for up to 1 minute. If this does not help, connect with us directly as you may require service. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
1
BAD PRODUCT; falls short in all categories
on May 3, 2020
Posted by: dbb2020
This product falls short: Washer will not wash any item larger than a towel-The method of agitation allows air to accumulate in large items making the wash cycle useless. Additionally, the washer, because of the air retention will not properly spin clothes. The Dryer is then unable to dry larger articles because they are still to wet coming out of the washer. The dryer will just knot up the arrticles. DO NOT PURCHASE if you intend to wash anything larger than a towel.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 6, 2020
Hi, Dbb2020!
Thanks for sharing your experience! We're sorry to hear you're having trouble with the was cycle. The following videos may be helpful when troubleshooting: https://youtu.be/s9YOF8d1U-I and https://youtu.be/99evrlujnv8. If you have any further questions or need assistance with these issues, please reach out to us directly by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience! We're sorry to hear you're having trouble with the was cycle. The following videos may be helpful when troubleshooting: https://youtu.be/s9YOF8d1U-I and https://youtu.be/99evrlujnv8. If you have any further questions or need assistance with these issues, please reach out to us directly by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Washer stopped working
on June 9, 2020
Posted by: JohnV03
Worked fine for about 4 months now the washer won’t drain the water at all? Can you please help?
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 18, 2020
Hi, JohnV03!
Sorry to hear you are experiencing issues with your laundry center. Have you checked to make sure the drain hose isn’t kinked or clogged? We would love to assist with this matter, but I couldn’t locate an account in the system using the email provided. For immediate assistance, please feel free to chat at frigidaire.com or contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST
-Bianca
Sorry to hear you are experiencing issues with your laundry center. Have you checked to make sure the drain hose isn’t kinked or clogged? We would love to assist with this matter, but I couldn’t locate an account in the system using the email provided. For immediate assistance, please feel free to chat at frigidaire.com or contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well, small but gets the job done.
on August 2, 2020
Posted by: Cz123
[This review was collected as part of a promotion.] Had it for years now, still works great. I know I’ll be buying another one.
Written by a customer while visiting frigidaire.com