Customer reviews from frigidaire.com
Frigidaire - 3.3 Cu. Ft. 9-Cycle Washer and 5.5 Cu. Ft. 9-Cycle Dryer Electric Laundry Center - Classic White
Average customer rating
3.1
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
17
4 Stars
10
3 Stars
5
2 Stars
6
1 Star
17
45%of customers recommend this product.
(
21 out of
47)
Customer Reviews for Frigidaire - 3.3 Cu. Ft. 9-Cycle Washer and 5.5 Cu. Ft. 9-Cycle Dryer Electric Laundry Center - Classic White
Customer Rating
1
3rd time is NOT a charm!
on April 23, 2013
Posted by: geminightwriter
My girlfriend and i leased one of these units from a rent to own Business. The first unit we received washed and dried acceptably, but the washer ran ALL night long. We discovered that if you did not get to the laundry center and lift the lid when the cycle was over, the machine would start washing AGAIN. i watched this process several times, and we had 4 minutes between the time the cycle ended and and new cycle would automatically begin. Keep in mind this was a brand new unit out of the box. We made arrangements to have our units switched out, and was given a used model as a replacement. The second machine did the exact same thing, only this one didnt even sound the chime when the washing cycle was done. A third unit (also brand new, straight out of the box) was brought out and delivered and installed by the store manager. We never determined if the automatic rewash was a problem because the third laundry center had a bad cold water valve and wouldnt stop pouring water into the drum. Our multiple bad experiences led us to cancelling our contract with the rental center, and frigidaire has left a bad impression on us. I would give this product a negative star rating if your format allowed, so please dont confuse the one star rating with ANY type of satisfaction with this model at all.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
The good and the bad
on June 10, 2013
Posted by: cabinguy
The first unit was delivered and set up by a big box home center. It wouldn't do anything. Three weeks later, a second brand new unit arrived and was installed. It works fairly well, the washer is actually quite good, but the dryer cuts off way too soon no matter what automatic setting it is on. Sometimes we had to restart a load three times. I was told that "they all do that" as a way to get an Energystar rating. I would imagine that a dryer that only half drys your clothes would get a very good energy rating, but those half dozen dryer settings will be of no use whatsoever if you actually prefer your clothes dry. We've taken to just using the timed drying setting.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
sick of it
on July 7, 2013
Posted by: FRUSTRATED
THIS UNIT TWISTS ANYTHING WITH SLEEVES OR LEGS INTO A KNOT AND IT RIPS THE EDGES OF YOUR TOWELS TO SHREDS. IT ALSO DOES NOT PUT ENOUGH WATER IN TO GET EVERYTHING WET. THE DRYER DOES NOT GET THINGS DRY, ESPECIALLY TOWELS. OUR ONLY HOPE IS THAT THE REPAIRMAN DEEMS IT UNREPAIRABLE. A HIGHLY UNLIKELY OUTCOME. A SIMPLE TRADE FOR A CHEAPER MODEL WOULD SOLVE THIS PROBLEM.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on July 18, 2013
Posted by: Cindy
It's convenient, does an excellent job, is comfortable to use, directions were simple and it is such a space saver.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Newfangled, computer controlled
on July 19, 2013
Posted by: Allan in Florida
This new washer design without an agitator has some problems. It is intended to be a water saver, and it is provided:
a) the clothes are not especially dirty
b) the load stays balanced and completes the spin cycle.
Without the agitator, it is rather ineffective for really soiled clothes, such as work clothes from gardening, etc.
If heavy soiling is not an issue (probably not for retirees, city dwellers) then most of the time the washer quietly does its job well.
However the other problem is that in the wash cycle there is a tendency for clothes to get twisted into the shape of a big rope, or to be tangled with other clothes. Probably one load out of ten will stop prior to the final rinse due to the imbalance this causes, so it is necessary to reach into the wet, heavy clothes and disentangle and redistribute them.
Then the newfangled, computer-controlled feather works against the simple fix...all the clothes really need is at that point is to be spun out, but you cannot select a spin cycle. The closest choice is "Rinse & Spin" which uses more water!
I would avoid this design. Front-loaders that are water savers are probably best despite the considerably higher cost.
a) the clothes are not especially dirty
b) the load stays balanced and completes the spin cycle.
Without the agitator, it is rather ineffective for really soiled clothes, such as work clothes from gardening, etc.
If heavy soiling is not an issue (probably not for retirees, city dwellers) then most of the time the washer quietly does its job well.
However the other problem is that in the wash cycle there is a tendency for clothes to get twisted into the shape of a big rope, or to be tangled with other clothes. Probably one load out of ten will stop prior to the final rinse due to the imbalance this causes, so it is necessary to reach into the wet, heavy clothes and disentangle and redistribute them.
Then the newfangled, computer-controlled feather works against the simple fix...all the clothes really need is at that point is to be spun out, but you cannot select a spin cycle. The closest choice is "Rinse & Spin" which uses more water!
I would avoid this design. Front-loaders that are water savers are probably best despite the considerably higher cost.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Buying this has worse odds than a coin toss
on August 20, 2013
Posted by: j
I have recently purchased 3 of these. 2 out of 3 did not work and leaked upon delivery. So i give this product a 33%. If i could give it less than 1 star i would. Total fail fridgidaire.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
not what we had hoped for
on September 24, 2013
Posted by: Don
The lint containment is right inside the dryer door and every time you open the door lint blows out all over the place. The dryer does not dry that well so you need to run it 2 or 3 times depending on the type of garments.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Greg's Review
on September 24, 2013
Posted by: Greg
We bought this appliance because we moved into a smaller home and my wife wanted to put the washer and dryer in our bathroom closer to the master bedroom. I shopped around for several products like this, but, this one had the best reviews and fit our need perfectly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com