Customer reviews from sentrysafe.com
SentrySafe - 0.7 Cu. Ft. Fire- and Water-Resistant Large File with Tubular Key Lock - Charcoal Gray
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
183
4 Stars
92
3 Stars
15
2 Stars
14
1 Star
36
87%of customers recommend this product.
(
268 out of
309)
Customer Reviews for SentrySafe - 0.7 Cu. Ft. Fire- and Water-Resistant Large File with Tubular Key Lock - Charcoal Gray
Posted by: Anonymous
Verified Purchase:Yes
Piece of trash, locked it couldn’t unlock it. Then found out it was supposedly discontinued for very same problem. Bad for business
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, February 24, 2025
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Fred31
from Ontario, Canada
Verified Purchase:Yes
Good product, solidly built, quite roomy inside and looks nice. Handle area too shallow; should make them deeper for easier handling of the safe for lifting or moving it. I do recommend it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Jeannelle
from Québec, Canada
Verified Purchase:Yes
Handle on each side are too short. Not easy to use.
Written by a customer while visiting sentrysafe.com
Posted by: essemmpee
from Cincinnati, OH
Verified Purchase:Yes
Got almost everything I wanted and expected. More space and same/similar features as the one I was replacing.
Missing the elastic lid area support straps that I really liked about my smaller prior model. Has the supports there, but no straps included.
Also, given the weight, the handles are slippery and not deep enough to use without fear of a drop and foot injury, so I pretty much have to bear hug it to move it.
Locking mechanism seems a little janky, but my primary objective is fire/water protection versus theft, so no big deal.
Overall, it’s fulfilling its main function, and the price was right.
Missing the elastic lid area support straps that I really liked about my smaller prior model. Has the supports there, but no straps included.
Also, given the weight, the handles are slippery and not deep enough to use without fear of a drop and foot injury, so I pretty much have to bear hug it to move it.
Locking mechanism seems a little janky, but my primary objective is fire/water protection versus theft, so no big deal.
Overall, it’s fulfilling its main function, and the price was right.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, March 17, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Arch
from Freeport ME
Verified Purchase:Yes
Not happy with the locking mechanism on safe . Very difficult to lock and unlock.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, April 15, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
5
Safe Safe
on April 14, 2025
Posted by: SS94
My hubby and I wanted an upright safe that would make it through a fire or a flood. I also wanted handles, a keyed lock, and the hanging file folder style. This checked all the boxes! It is a great size for a growing family and I'm very happy with the grey colour as well.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Bill2025
from California
Verified Purchase:Yes
So far the stuff we need to put into the safe fits. I hope I never have to find out how good it really is.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, April 24, 2025
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1438
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Bob W
Verified Purchase:Yes
Exactly what I want. Secure. Fireproof. Waterproof.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com